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2 weeks ago

New Delhi, India HCLTech Full time

Location: Noida, Bengaluru and Chennai (Hybrid)Position – DWP Presales SAMandatory Requirements- Presales experience in Workplace area and Customer facing role in the current organization. - Excellent writing and oral communication skills. - Effort Estimation experience for Service Desk and Digital Workplace.Domain Knowledge including Cost and Effort Estimates- Experience in providing solution for Service Desk - ITIL Process Knowledge - Expertise in Field support solution design - Knowledge in device management (SCCM, Intune, Jamf, Active Directory, VDI, Citrix) - Knowledge in Messaging and Collaboration platforms (O365, M365, Gsuite) - Good Knowledge in Operational activities in End User Device Management (Deployment, Patching, Monitoring) - Knowledge about market leading tools and approaches of Automations - Experience in creating Solution documents, customer presentations.Good To Have- In-depth knowledge of any technology (SCCM, Intune, O365, M365, VDI, Citrix) - Transformation expertise (Migration , experience in Merger and acquisition projects) - Expertise in Voice platforms (Avaya, Cisco, Genesys) - Modern Device Management Implementation - Transition Overviews for Solutioned People, process, and technology - Part of Due Diligence Sessions/Activities

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