Customer Care Executive

3 weeks ago

Ahmedabad, India One Plus Staffing Solution Full time


Job Title: Customer Care Executive Sales Department


Location: Ahmedabad, Nagpur & Rajkot

Industry: Premium Car Dealership

Salary: Up to 25,000 (Based on experience & skills)

Job Overview:

We are looking for a proactive and customer-focused Customer Care Executive to join our Sales Department. The ideal candidate will have a minimum of 1 year of experience in the automobile sector and will be responsible for managing digital enquiries, coordinating with sales leads, and ensuring a superior customer experience.

Key Responsibilities:
  • Handle inbound and outbound customer interactions professionally.
  • Manage and respond to digital enquiries via web, email, and social platforms.
  • Follow up on sales leads and assist the sales team in customer coordination.
  • Maintain accurate customer records and update CRM systems.
  • Resolve customer queries and complaints with a customer-first attitude.
  • Coordinate test drives, appointments, and showroom visits.
  • Provide product knowledge and information about ongoing offers.
Requirements:
  • Minimum 1 year of experience in a customer care role (preferably in the automobile sector ).
  • Excellent verbal and written communication skills .
  • Strong knowledge of digital enquiry handling and CRM systems .
  • Good computer proficiency (MS Office, email, web tools).
  • Positive attitude, strong interpersonal skills, and customer service orientation.
  • Ability to multitask and work under pressure.
Perks & Benefits:
  • Opportunity to work with a premium automobile brand.
  • Performance-based incentives.
  • Professional work environment and growth opportunities.


Interested candidates can share their CV at :

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