Customer Care Executive

2 weeks ago

Ahmedabad, India The Athlos Full time

One of our esteemed Customer require Customer Care Executives( ONLY FEMALE ) for their Corporate Office at Prahlad nagar( Ahmedabad). The job details are as follows:

- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as

**Salary**: ₹15,000.00 - ₹16,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- prahaladnagar, Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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