
Customer Care Executive
2 days ago
**Role Description**
This is a full-time role as a customer care executive (male/female) at Dropit. You will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and maintaining effective communication with customers. Responsible for resolving complaints and ensuring overall satisfaction.
**Responsibilities**
- Respond to customer
- Resolve complaints and provide timely solutions
- Process requests accurately
- Maintain customer records and follow up as needed
- Collaborate with other teams to solve complex issues
**Qualifications**
- Proficiency in MS Office and CRM software
- Communication Skill (Gujarati)
- Customer Support, Customer Satisfaction and Customer Service skills
- Previous experience in a customer-facing role is a plus
- Experience in handling customer inquiries and resolving issues
- Strong communication and problem-solving skills
- diploma or equivalent (degree preferred)
**Job Types**: Full-time, Permanent
Pay: ₹7,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Diploma (preferred)
**Experience**:
- Customer Care Executive: 1 year (preferred)
**Language**:
- Gujarati (preferred)
**Location**:
- Nikol, Ahmedabad, Gujarat (preferred)
Work Location: In person
**Speak with the employer**
+91 7096303997
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