Operations Executive
3 days ago
About Us: Atica is a leading, tech-first remote sales & revenue management company for Hotels and Hotel operators in the US, enabled by a unified tech-led solution. We are a startup, funded by the top investors in the country, like Titan Capital, DIBS. As innovators at the forefront of the industry, we strive to deliver the highest quality service to all our clients while setting new standards for efficiency and effectiveness. We aspire to build high-quality, innovative & robust software that makes an impact
We are seeking a passionate and talented Revenue Operations Executive to join our dynamic team.
Find more about us
Location: Auranagabad, Maharashtra
Time : 4 PM to 2 AM
Job Summary:
As an Operations Executive, you will play a crucial role in managing daily operations, client communications, and escalations. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving while ensuring smooth service delivery.
Responsibilities:
- Monitor and respond to reviews on online platforms.
- Handle daily operations and manage brand websites and OTAs.
- Communicate with clients and resolve escalations promptly.
- Share analysis reports and insights with clients.
- Collaborate with internal teams to ensure service excellence.
Qualifications:
- 1 - 3 years of experience in operations, client servicing, or a related field.
- Basic understanding of operations concepts and competitive analysis.
- Strong communication and interpersonal skills.
- Eagerness to learn and ability to work in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- High level of motivation, adaptability, and problem-solving skills.
Why Join Us:
- Collaborative and inclusive work culture.
- Competitive salary and benefits package
- Comprehensive Health Care benefits (best in the country, includes IPD+OPD, covers Employee, Spouse and two children)
- Growth and advancement opportunities within a rapidly expanding company
ATICA is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.
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