Zepto - Manager - HR Business Partner

1 week ago

Coimbatore, India Zeptonow Full time

Manager - HR Business Partner City Areas: City ops specific HR strategic programs/HR Operations. Provide direct HR support to the business leading an overall employee base of appx.100+ and to the further expansion as MBA-HR or any HR-related 2-6 years of experience in Human Resources preferably from warehouse and supply chain background. Experience in blue collar workforce management is preferred.


- Zepto is a fast-growing start-up that delivers groceries in 10 minutes flat through an optimized network of delivery hubs that we're building across the country We have scaled up our presence across Delhi NCR, Mumbai, Pune, Kolkata, Hyderabad, Chennai and Bengaluru.


- In the next 6 months, we'll be launching in our operations in new cities across nation. We're currently in deep stealth-mode, so you won't find any press about us :)

- We're incredibly well-funded and our investors include Y Combinator, Nexus Venture Partners, and more We've also built out one of the best start-up teams in India, with Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, IIT, OCLD and IHM.

Key responsibilities:

- Collaborate with city business team to understand employee needs and provide, implement HR solutions.

- Work with managers and employees to address all types of employee relations/ conflict resolution issues, fairly representing all interests.

- Act as a trusted advisor to eCommerce leaders, providing guidance on various HR matters including talent management, organizational design, performance management, and employee relations.

- Implement strategies to enhance employee satisfaction and retention.

- Ensure the onboarding process meets the needs of the function.

- Implement performance management processes and provide coaching to support career development.

- Identify training needs and coordinate relevant development programs.

- Foster a culture of continuous learning and skill development within the teams.

- Implement and execute HR programs and initiatives within the eCommerce function, ensuring alignment with company-wide HR policies and practices.

- Track HR metrics to measure the effectiveness of HR programs (such as Retention, succession planning, Attrition, Diversity, mapping of critical role & critical talent)

- Provide regular reports to leadership on HR-related KPIs.

- Review and analyse business metrics including data on retention and employee experience to recommend systemic improvements.

- Provide guidance and support to eCommerce managers and employees on HR policies, procedures, and best practices.

(ref:iimjobs.com)

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