Wattmonk Technologies
4 days ago
Role Overview :We are seeking a technology-driven General Manager Operations to lead our service delivery, automation initiatives, and operational performance. This role requires a strategic operations leader with deep exposure to technology platforms, workflow automation, and digital transformation. You will be responsible for managing large-scale service delivery teams, driving operational excellence, leveraging tech tools to optimize processes, and ensuring seamless collaboration between Operations and Technology.This is a high-impact, high-ownership role for professionals who thrive at the intersection of operations and technology in fast-scaling organizations.Key Responsibilities :Technology-Enabled Operations :- Champion adoption of workflow tools, CRMs, ticketing systems, RPA, and automation platforms to optimize processes.- Collaborate with Product & Tech teams to implement AI/ML-driven solutions for process efficiency.- Drive digitization of SOPs and ensure technology-first execution across delivery teams.Operations Leadership :- Lead and manage day-to-day operations across client-facing delivery teams.- Ensure adherence to SLAs, TAT, and quality benchmarks.Performance & Process Excellence : - Define, track, and improve KPIs using data analytics and dashboards.- Identify bottlenecks and implement automation-led solutions to scale delivery.- Standardize workflows, drive continuous improvement, and enhance tech adoption across functions.Team & Stakeholder Management :- Manage and coach mid-level managers and team leads; instill a performance-driven culture.- Act as the bridge between Operations, Technology, and Business teams for end-to-end execution.Customer-Centric Technology Operations :- Ensure technology-enabled workflows align with client requirements and quality standards.- Proactively manage escalations with real-time dashboards and reporting.Governance & Compliance :- Ensure compliance with quality, data security, and regulatory requirements.- Maintain audit-ready documentation through digital tools.Candidate Profile :Required Qualifications :- 7 to 10 years of experience in technology-enabled operations, SaaS, or service delivery environments- Proven success in managing and scaling teams of 20 - 50+ with a technology-first approach.- Hands-on experience with workflow automation, CRM, RPA, ticketing, or digital platforms.- Strong analytical skills with ability to build and interpret data dashboards.- Excellent stakeholder management and communication skills.Preferred Qualifications :- Experience managing P&L or large operational budgets.- Exposure to solar, energy tech, SaaS, or digital service operations.- Knowledge of emerging technologies (AI, ML, cloud platforms) for operations optimization. (ref:hirist.tech)
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Wattmonk Technologies
3 weeks ago
Gurugram, India Wattmonk Technologies Pvt. Ltd. Full timeDepartment : Artificial Intelligence / EngineeringExperience Required : 5+ years in AI/ML developmentEmployment Type : Full-timeLocation : Gurgaon, HaryanaAbout WattMonk Technologies : At WattMonk Technologies, we are on a mission to revolutionize clean energy and technology services through cutting-edge AI-driven solutions. We design and deliver intelligent...
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WattMonk - Digital Marketing Manager
22 hours ago
Gurugram, India Wattmonk Technologies Full timeAbout the Role:We're looking for a Digital Marketing Manager (SEO, SEM & Growth) to lead the digital acquisition strategy and elevate WattMonk's online presence. This role blends performance marketing, content strategy, and analytics - driving inbound growth through SEO, SEM, and digital brand storytelling.You'll own the end-to-end digital...
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Wattmonk Technologies
3 weeks ago
Gurugram, India Wattmonk Technologies Pvt. Ltd. Full timeJob Title : Software Development Engineer-II - iOSLocation : WattMonk Technologies - 418/419, AIHP Signature, Udyog Vihar Phase-4, GurgaonExperience : 4+ Years (Minimum 3 years hands-on experience with SwiftUI)Qualification : Bachelor's degree in Computer Science, Software Engineering, or a related field.About the Role :WattMonk is looking for a skilled...
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WattMonk - Chief Of Staff
3 days ago
Gurugram, India Wattmonk Technologies Full timeJob Title: Chief of StaffExperience Required: 2-4 YearsLocation: Gurugram, HaryanaEmployment Type: Full-timeDepartment: CEO OfficeAbout Wattmonk:WattMonk is a high-growth Solar Tech company helping solar businesses across the U.S. reduce customer engagement costs and scale efficiently. Since 2019, Wattmonk has been a full-service solar engineering partner...
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Center of Excellence
2 weeks ago
Gurugram, Haryana, India Wattmonk Technologies Full time**Role : Center Of Excellence** **Experience: 6-8 Years** **Position : Full Time** **Who are we?** WattMonk is your everyday solar store that helps solar dealers, designers and installers produce more solar designs, permits and stamps. We are a technology based organization on a mission to fight global warming and to reduce customer engagement costs for...
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Contact Centre Executive
2 days ago
Gurugram, Haryana, India Wattmonk Renewable Technologies Inc. Full time**Role: Contact Center Executive - Australian Market** **Position: Full Time** **Location : Gurugram, Haryana / Remote** **Shift : Australian Shift** **Who are we?** - Wattmonk Technolgies Pvt. Ltd which is a virtual assistant for solar businesses is looking for new members to join their team on this journey to make this would a better place. - We are a...
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Wattmonk Technologies
1 week ago
Gurugram, India Wattmonk Technologies Pvt. Ltd. Full timeJob Description :- Define, design, and deliver ML architecture patterns operable in native and hybrid cloud architectures.- Research, analyze, recommend, and select technical approaches to address challenging development and data integration problems related to ML model training and deployment in enterprise applications.- Perform research activities to...
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Wattmonk Technologies
1 week ago
Gurugram, India Wattmonk Technologies Pvt. Ltd. Full timeRole : Software Solution ArchitectJob Responsibilities :- Define, design, and deliver ML architecture patterns operable in native and hybrid cloud architectures.- Research, analyze, recommend, and select technical approaches to address challenging development and data integration problems related to ML model training and deployment in enterprise...
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Wattmonk Technologies
1 week ago
Gurugram, India Wattmonk Technologies Pvt. Ltd. Full timeAbout the Role :We are seeking a dynamic and experienced Senior Engineering Manager to lead our Technology & Product teams and drive platform engineering for our next-generation AI-powered SaaS and mobile platforms. This role is perfect for a technically deep, product-focused leader who thrives in a fast-paced, growth-oriented environment.You will be...
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Wattmonk Technologies
1 week ago
Gurugram, India Wattmonk Technologies Pvt. Ltd. Full timeJob Summary :We are seeking a highly skilled and motivated Senior AI Engineer to lead the design, development, and deployment of cutting-edge AI and machine learning models. The ideal candidate will have a strong background in algorithms, deep learning, data engineering, and software development, with a passion for solving real-world problems through...