Current jobs related to Customer Onboarding Manager - Coimbatore - Folkswire

  • Onboarding Executive

    5 months ago

    Coimbatore, India CLOUDIOUS LLC Full time

    **ONBOARDING EXECUTIVE** **About Job**: We are seeking an experienced, people-orientated HR Specialist to assist with all aspects of our recruiting and Onboarding operation. The main focus of the role is to manage the, onboarding, and record management of all employees throughout the business. **Responsibilities**: - Tracking client-specific documents...

  • B2B eCommerce Onboarding Specialist

    3 weeks ago

    Coimbatore, Tamil Nadu, India Avantor Full time

    Job Title: B2B eCommerce Onboarding SpecialistAvantor is seeking a highly skilled B2B eCommerce Onboarding Specialist to join our team. As a key member of our B2B team, you will be responsible for managing eProcurement integration projects, driving standard 'fast-track' b2b customer integrations, and facilitating customer communications.Key...

  • Digital Transformation B2B Onboarding Specialist

    1 day ago

    Coimbatore, Tamil Nadu, India Avantor Full time

    Job SummaryWe are seeking a highly skilled B2B eCommerce Onboarding Specialist to join our team at Avantor. The ideal candidate will have a strong background in B2B eCommerce integration, procurement processes, and digital transformation.Key ResponsibilitiesManage eProcurement integration projects and drive standard 'fast-track' b2b customer...

  • B2B eCommerce Onboarding Specialist

    4 months ago

    Coimbatore, India Avantor Full time

    The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced B2B eCommerce Onboarding Specialist, who will be responsible for delivering results against some of the most complex business and technology initiatives.  This role will be a full-time position based out of ABC – Coimbatore or Pune Office. If you are passionate about...

  • Customer Success Advocate

    3 weeks ago

    Coimbatore, Tamil Nadu, India Better Lives :) Full time

    Customer Success SpecialistAs a key member of our team, you will play a vital role in ensuring a seamless and successful transition for new customers, setting them up for long-term success with our products and services. You will work closely with the product team to resolve customer problems, driving higher customer satisfaction...

  • Customer Success Advocate

    9 hours ago

    Coimbatore, Tamil Nadu, India Better Lives :) Full time

    About the RoleWe are seeking a skilled Customer Success Specialist to play a vital role in customer onboarding and retention by ensuring a smooth and successful transition for new customers.As a key member of our team, you will work closely with the product team to resolve customer problems and achieve higher customer satisfaction ratings.Welcome and...

  • Customer Success Advocate

    3 weeks ago

    Coimbatore, Tamil Nadu, India Better Lives :) Full time

    Customer Success SpecialistAs a key member of our team at Better Lives :), you will play a vital role in ensuring a seamless onboarding experience for our customers. Your primary objective will be to set them up for long-term success with our products and services.Responsibilities:Welcome and guide new customers through the onboarding process, providing...

  • Customer Success Advocate

    2 weeks ago

    Coimbatore, Tamil Nadu, India Better Lives :) Full time

    Customer Success SpecialistAs a key member of our team at Better Lives :), you will play a vital role in customer onboarding and retention by ensuring a seamless transition for new customers, setting them up for long-term success with our products and services. You will collaborate with the product team to resolve customer issues, achieving higher customer...

  • Customer Success Specialist

    5 months ago

    Coimbatore, India Better Lives :) Full time

    As a Customer Success person, you will play a vital role in customer onboarding and retaining by ensuring a smooth and successful transition for new customers, setting them up for long-term success with our products and services. You will be working with the product team to resolve the customer problems with higher customer satisfaction...

  • Customer Success Lead

    1 day ago

    Coimbatore, Tamil Nadu, India Better Lives :) Full time

    About the RoleWe are seeking a skilled Customer Success Specialist to join our team at Better Lives :)! As a key member of our customer success team, you will play a vital role in customer onboarding and retention by ensuring a smooth and successful transition for new customers.Key ResponsibilitiesWelcome and guide new customers through the onboarding...

  • Customer Success Advocate

    7 days ago

    Coimbatore, Tamil Nadu, India Better Lives :) Full time

    About the Role:We are seeking a talented Customer Success Specialist to join our team at Better Lives :)!Key Responsibilities:Welcome and guide new customers through our onboarding process, providing product demonstrations and personalized training to ensure a smooth transition.Build strong customer relationships by fostering trust and delivering exceptional...

  • Onboarding and Training Specialist(CTC 10-12 LPA)(7-10 YEARS)

    1 month ago

    Coimbatore, India Andor Tech Full time

    Roles & Responsibilities:• Deliver high-quality onboarding sessions for new hires in-person• Conduct Facilitate and deliver learning programs and experiences for employees.• Customize and adapt learning content to meet the needs of the audience.• Facilitate a variety of topics, including onboarding, communication, and collaboration, using 's...

  • Executive - Customer & Vendor Support

    5 months ago

    Coimbatore, India Eagle Fleet Services Pvt Ltd (Red Taxi) Full time

    **Job description** **Job Responsibilities and Duties**: - Manage and resolve customer & Vendor queries. - Identify and escalate issues to supervisors - Build sustainable relationships of trust through open and interactive communication. - Convince, convert and onboard the leads by providing necessary information about our services. - Take vendors through...

  • Customer Support executive

    1 month ago

    Coimbatore, India Almighty HRD Consultants Full time

    Job OverviewWe are seeking a Customer Support Executive to join our team in Coimbatore. As a crucial part of the support team, the candidate will play a pivotal role in ensuring customer satisfaction. This is a full-time position where the successful candidate will utilize exceptional communication and problem-solving skills to manage customer interactions...

  • Executive - Customer & Vendor Support

    5 months ago

    Coimbatore, India Eagle Fleet Services Pvt Ltd (Red Taxi) Full time

    **Job Responsibilities and Duties**: - Manage and resolve customer & Vendor queries. - Identify and escalate issues to supervisors - Build sustainable relationships of trust through open and interactive communication. - Convince, convert and onboard the leads by providing necessary information about our services. - Take vendors through the process, convince...

  • Customer Support Specialist

    3 weeks ago

    Coimbatore, Tamil Nadu, India Almighty HRD Consultants Full time

    Job OverviewWe are seeking a highly skilled Customer Support Executive to join our team at Almighty HRD Consultants in Coimbatore. As a key member of our support team, the successful candidate will play a pivotal role in ensuring customer satisfaction and delivering exceptional service.Key ResponsibilitiesCustomer Interaction ManagementHandle customer...

  • Customer Service Representative

    10 hours ago

    Coimbatore, Tamil Nadu, India Kovai Full time

    About the Role:We are seeking a highly skilled Customer Accounts Specialist to join our team at Kovai.co. In this role, you will be responsible for executing sales orders by raising invoices in our accounting system, raising estimates to customers for annual support and subscription renewals, and liaising with customers via email or telephone for any queries...

  • E-commerce Onboarding Executive

    5 months ago

    Coimbatore, Tamil Nadu, India B-Arm Medical Technologies Private limited Full time

    **Title: E-commerce Onboarding Executive Fresher** **Location**:Coimbatore **Responsibilities and Duties**: - Analyzing Medical Products and finding product market fit. - Support the definition of product categories and attributes for new ecommerce launch - On-boarding of healthcare products in the company website and research of new products in the...

  • Customer Support Agent

    5 months ago

    Coimbatore, India iPro Games India Private Limited Full time

    **Customer Support Agent** **About iPro**: **iPro, Inc. **is a mobile and online gaming technology and platform company that brings innovative and exciting gaming experiences to the casino and entertainment industries. iPro's platform and content teams create free to play and real money casino and sports betting as well as real time play along games for...

  • Customer Success Manager

    2 weeks ago

    coimbatore, India BayOne Solutions Full time

    Position: Customer Success ManagerLocation: Bengaluru or Gurgaon (Remote)Type: Fulltime with BayOneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables.What are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle multiple types...

Customer Onboarding Manager

2 months ago

Coimbatore, India Folkswire Full time

This role reports to the founders and we are looking for candidates who have done a similar role in the past


Role Description

This is a full-time on-site role as a Customer Onboarding Manager in Gurugram. you are responsible to ensure that the customers smoothly and efficiently reach their goals, adding value throughout the onboarding process. You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and services. As an Onboarding Specialist, you act as a customer's trusted advisor. 


Qualifications

  • 5 - 8 years of experience in B2B SaaS Customer Onboarding focused on US customers / market
  • This role is for our US market; based out of Gurgaon. 
  • To effectively lead a team of solution engineers, a combination of strong product

expertise, a solution-oriented mindset, and a technical inclination is essential. 

  • Someone with a product mindset and exposure to technology is a must. 
  • Customer Satisfaction, Communication, and Customer Service skills
  • Analytical Skills and Account Management abilities
  • Experience in customer onboarding or related roles
  • Strong interpersonal and problem-solving skills
  • Excellent organizational and time management skills
  • Ability to work collaboratively in a team


Key Responsibilities:

  •  Lead the onboarding process for new customers, liaising with internal resources and external stakeholders.
  • Assist clients in the onboarding phase, implementing accounts and understanding their needs at Team / Organization level.
  • Able to collaborate with sales, product, engineering, and success teams across all time zones to ensure that customer requirements are met.
  •  Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the hat drop. 


What are we looking for:

  • B2B SaaS experience is a must
  • Team management experience
  • Exposure to North America markets
  • Customer facing experience
  • Software development background