HairOriginals - Head - Retail Sales

3 weeks ago

Gurugram, India Jaggi brothers Full time

Role OverviewWe are seeking a Retail Head who brings extensive experience in managing large-scale retail operations across multiple locations. The ideal candidate will be a seasoned professional with strong business acumen, deep understanding of P&L management, and a proven ability to optimize store performance metrics such as average revenue per sq. ft., store-level EBITDA, payback period, and capex efficiency.You will lead end-to-end retail strategy - from new store rollouts and location finalization to operations, profitability, customer experience, and team management.Key Responsibilities:1. Strategic Retail Leadership:- Develop and implement the overall retail expansion strategy aligned with organizational goals.- Identify potential new markets, evaluate catchment analysis, and finalize store locations based on revenue potential and ROI.2. P&L and Financial Management:- Own complete P&L for all stores - monitor sales, expenses, profitability, and ROI.- Track and improve key metrics like average revenue per sq. ft., conversion rates, and store-level EBITDA.- Prepare and manage budgets, forecasts, and cost control plans.- Ensure healthy payback periods and optimal utilization of capex and opex.3. Operations & Performance:- Oversee daily retail operations across 20+ stores ensuring smooth functioning and adherence to SOPs.- Drive retail KPIs including footfall-to-sale conversion, customer retention, and cross-selling.- Ensure efficient inventory management, visual merchandising, and operational excellence.- Conduct regular audits and ensure compliance with company policies.4. Team Leadership:- Build, mentor, and lead regional retail managers and store teams.- Drive performance-based culture and ensure continuous upskilling of store staff.- Collaborate cross-functionally with marketing, product, and HR for seamless execution.Key Skills & Competencies:- Strong business and financial acumen (P&L, ROI, payback period, EBITDA management).- Deep understanding of retail metrics- Expertise in site selection, lease negotiation, and store rollout project management.- Excellent leadership, communication, and stakeholder management skills.- Proven track record in managing 20+ stores across multiple geographies.- Strong analytical and decision-making skills.- High sense of ownership and entrepreneurial Graduate/Postgraduate in Business, Retail Management, or related field.- 12+ years of experience in retail management, preferably in beauty, fashion, or lifestyle sectors.- Prior experience in managing P&L and multi-store operations is mandatory.What We Offer?- Opportunity to lead retail expansion for a fast-growing D2C brand.- Entrepreneurial freedom with measurable impact.- Dynamic, high-growth, and innovation-driven environment.- Competitive compensation with performance-linked incentives. (ref:iimjobs.com)

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