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Enterprise Training Lead

2 months ago

Hyderabad, India Jio Full time

Jio is inviting applications from suitable candidates for the position of Enterprise Training Lead. The position will be based in Somajiguda, Hyderabad.


Education Qualifications:

B. Tech / M. Tech / BE IT or ECE

Work Experience:

8 – 12 years

Industry preferred

  1. Telecom
  2. Emerging Technology
  3. Software product


Core skillset:

L&D / Learning & Development / Nurturing / Coaching / Training & Development


Knowledge:

Enterprise grade Connectivity / ILL or Internet Leased Line / Enterprise Broadband / Cloud / Pre-sales Solutions / MPLS / SIP Trunk / Cloud / Wireline products / SDWAN


Certifications:

Cisco CCNA / Juniper networking certification / AWS / Microsoft Azure / IBM Cloud.


Job Description:

  1. Conduct train-the-trainer programme for master supervisors and, trainers of partners,
  2. Carry out revalidation training for SMB & Strategic Large &, Government accounts,
  3. Execute performance coaching and on field mentoring,
  4. Manage trainings on how to handle Enterprise Accounts
  5. Articulate and draft actual field scenarios and shared with teams at, headquarters,
  6. Support national head quarter teams in designing vernacular content,
  7. Plan and execute buddy ride with newly ESO & ESM's,
  8. Ensure handholding of ESO's & ESM's for first 30 days,
  9. Monitor and audit buddy ride and certification for new hires,
  10. Drive periodic audit of training infra readiness,11. Conduct periodic recertification of Line Managers.


Desirable Skills:

  1. Product service knowledge for Enterprise,
  2. Knowledge of IT tools usage,
  3. Planning and organizing skills,
  4. Team Management Skills,
  5. Execution excellence,
  6. Communication skills,
  7. Coaching skills,8. Customer focus