Tele Sales Team Leader

2 days ago


New Delhi, India Policybazaar.com Full time

About Us: Paisa Bazaar, part of Policy Bazaar Group, is India’s largest digital consumer credit marketplace. We help customers choose from a wide range of personal loans, business loans, and credit products, offering transparent, quick, and seamless financial solutions.Role Overview: We are looking for an energetic and target-drivenTele Sales Team Leadto manage a group of tele sales executives handlingPersonal Loan / Business Loanproducts. The candidate should have prior experience in a call centre / tele sales environment, strong knowledge of tele calling metrics, and the ability to drive performance through motivation and process adherence.Key Responsibilities: Lead, manage, and motivate a team of tele sales associates to achieve sales and productivity targets. Monitor and track team performance on key sales metrics (connect rate, login hours, talk time, conversions, AHT, etc.. Work withdialler systems, CRM tools, and sales dashboardsto optimise call flow and lead utilization. Ensure adherence to sales processes, compliance guidelines, and customer experience standards. Conduct regular team huddles, performance reviews, and provide coaching/training as required. Drive daily/weekly sales targets and ensure achievement of business objectives for the Mysuru Location. Provide reports and insights to the Tele Sales Manager for business reviews.Requirements: Experience:Minimum2–3 yearsof experience in tele sales/call centrein a team handling role . Strong knowledge oftele-sales metrics, dialler operations, and CRM platforms . Proven track record of achieving and driving sales targets in loan/financial product sales preferred. Excellent communication skills. Mandatory:Proficiency inKannada (regional language) . Strong people management, coaching, and motivational skills. Willingness to work in a6-day work environment (including Saturday & Sunday) .What We Offer: Opportunity to work with India’s leading financial marketplace. Fast-track career growth with leadership exposure. Attractive salary with performance-based incentives.If you're interested for this role, Share your CV:Krishanswarnkar@policybazaar.comor reach out to Krishan Kant at: 8448684083.



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