Customer Success Manager
5 days ago
We're a fast growing SaaS company on the hunt for an experienced Customer Success Manager who can help us build our Customer Success Department from the ground up.That means we're looking for builderswho thrive in environments with minimal structure, is excited by the idea of building infrastructure and breathing life into it through direct execution.Thiswould not be the right rolefor someone who considers themselves a maintainer.If you’re most comfortable stepping into a position with established systems, detailed playbooks, and clearly defined routines to follow, this won’t be the environment where you’ll thrive.Here's some of the key responsibilities for this role:Lead new customer onboarding and ensure a smooth go-live experience. Train customers on how to use our products effectively to improve their business performance. Build strong, long-term relationships with customers and serve as their primary point of contact. Monitor product usage and campaign performance to drive adoption and results. Identify and resolve risks before they impact satisfaction or retention. Partner with Sales and Marketing to renew and expand accounts through upsell and cross-sell opportunities. Conduct regular check-ins and performance reviews to showcase ROI. Gather customer feedback and collaborate with Product and Engineering on improvements. Develop and refine Customer Success playbooks, onboarding guides, and lifecycle processes. Contribute to the overall growth a structure of the Customer Success Department.Candidates who meet this criteria are eligible for this role:We require a minimum of 24 months of prior experience working in SaaS Customer Success. Must be located and authorized to work in the United States or Canada. This is a remote role, but we’re seeking someone who plans to work consistently from a single location, such as a dedicated home office. Must be outgoing, professional, and an exceptional communicator — both verbally and in writing. Is willing (and has no barriers preventing them from) putting in extra time when needed to achieve excellent results. This role requires someone who isn't afraid of working past 5 PM if the task at hand requires it. While we strongly value work-life balance, our focus is on results, not hours—what matters most is achieving great outcomes.
-
Customer Success Manager
4 weeks ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
-
Customer Success Manager
2 weeks ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:- This role is only for graduates (Postgraduates should not apply). - You must have exceptional spoken and written English...
-
Customer Success Manager
5 days ago
New Delhi, India Skill Veda Full timeCustomer Success Manager Location:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
-
Customer Success Manager
1 week ago
New Delhi, India Skill Veda Full timeCustomer Success ManagerLocation:Whitefield, Bengaluru, Karnataka Working Days:5 Days (Rotational Shifts) Compensation:₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
-
Customer Success Manager
3 weeks ago
New Delhi, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
2 weeks ago
New Delhi, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
1 week ago
New Delhi, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | New Delhi:Location: New DelhiCompensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 6 Days (5 Days On-site, 1 Day WFH)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken...
-
Customer Success Manager
1 week ago
New Delhi, India Decode Age Full timeLocation:Bengaluru Function:Customer Success, Experience & Support Reporting To:Growth Head/ CEOAbout Decode AgeDecode Age is India’s first longevity company, operating at the intersection ofnutraceuticals, biotechnology, and digital health . We are creating a new category in preventive health and human longevity, with a fast-scaling D2C model and presence...
-
Customer Success Manager
2 weeks ago
New Delhi, India Trantor Full timeAbout Trantor:Trantor is a global technology services company delivering cutting-edge digital transformation and product engineering solutions. Since 2012, we’ve partnered with leading clients across Technology, FinTech, Media and Cybersecurity industries.With delivery centers in the US, India, Canada, and Costa Rica, we operate as a seamless extension of...
-
Customer Success Manager
3 weeks ago
New Delhi, India Trantor Full timeAbout Trantor: Trantor is a global technology services company delivering cutting-edge digital transformation and product engineering solutions. Since 2012, we’ve partnered with leading clients across Technology, FinTech, Media and Cybersecurity industries. With delivery centers in the US, India, Canada, and Costa Rica, we operate as a seamless extension...
