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Information Technology Service Management Consultant
3 months ago
Location: Remote
Experience and Skill Sets:
* Must have BS Compute Science or equivalent with minimum 8+ years or more experience in core Service-now implementation, support
* ITIL V3 Foundation Certification preferred.
Strong Experience in ServiceNow Customer Service Management implementation and Industry Experience
* Extensive hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, Ul pages etc.
* Good knowledge of ServiceNow development best practices.
* Good knowledge of ServiceNow platform administration.
* Experience in creating ServiceNow costume applications.
* Customizing ServiceNow applications.
* Good knowledge on service portal with experience coding in AngularJS. Architectural and hands-on Integrations experience with Enterprise suite applications.
* Experience with integrations to other systems using the MID server and direct/Scripted web services.
* Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP.
* Monitor health, environment upgrade/clone, usage and overall compliance of the application.
* Good functional knowledge on ITSM, ITOM,CSM and other ServiceNow functions.
* Desired ServiceNow Trainings/Certifications: ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Orchestration, Application Development in ServiceNow, ServiceNow Customer Service Management
* Strong engineering leadership skills with a proven track record of success on large/highly complex projects preferably in the area of Enterprise Apps and Integration. Must have the ability to communicate technical issues and observations.
Gunjan Arora
Team Lead- HR
gunjan.arora@nityo.com
