Inside Sales Specialist

2 weeks ago

Chennai, India CapMinds Full time

Company DescriptionCapMinds LLC. is a Health-IT Digital Transformation partner specializing in Health IT Applications, Health Information Exchange & Interoperability, Robotic Process Automation, Revenue Cycle Management, Advanced Data Analytics, AI, ML, NLP, Cloud, and Cybersecurity. With expertise in End end-user research, Human-Centered Design, Product Design, Product Engineering & Analytics, CapMinds uses cutting-edge methodologies to transform businesses globally.Role DescriptionThis is a full-time on-site role for an Inside Sales Specialist located in Chennai. The Inside Sales Specialist will be responsible for lead generation, customer satisfaction, communication, and providing exceptional customer service on a daily basis.Experience: Minimum of 2 years in a BDE/SDE or similar sales role.Location: T.NagarTimings: 5 PM - 2 AMCommunication: Exceptional oral and written business communication skills.Ability to craft persuasive proposals and follow-up messages.Sales Skills: Comfortable with both inbound and outbound methodologies.Strong negotiation and objection-handling capabilities.US Market Knowledge:Demonstrated experience selling into the US (time zones, cultural nuances, buying cycles).Tools & Tech Savvy:Proficient with CRM platforms (Salesforce, HubSpot, etc.) and sales engagement tools (Outreach, SalesLoft).Familiarity with LinkedIn Sales Navigator and other prospecting resources.Adaptability & Drive:Quick learner who thrives in a fast-paced, evolving environment.Self-motivated with a hunter’s mentality and a collaborative team spirit.Preferred:Prior outbound experience in generating your pipeline.Experience in SaaS, technology, or professional services sectors.Key Responsibilities:Lead Generation & Qualification:Proactively identify and research potential clients in the US market.Qualify inbound leads (website, referrals, campaigns) and convert them into opportunities.Outbound Prospecting:Develop and execute targeted email, phone, and social-selling campaigns.Craft personalized outreach to engage C-level and decision-making prospects.Sales Process Management:Maintain accurate and up-to-date records in our CRM (e.g., Salesforce, HubSpot).Collaborate with Account Executives to ensure smooth hand-offs and deal progression.Client Communication:Deliver compelling product/service presentations and demos.Address client questions and objections with clarity and confidence.Market Intelligence:Stay current on industry trends, competitor offerings, and regulatory changes in the US.Share insights with the broader sales and product teams to inform strategy.Performance Metrics:Meet or exceed monthly/quarterly targets for qualified appointments and pipeline value.Report key metrics (conversion rates, call and email volumes, deal size forecasts)regularly.

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