Inside Sales Specialist

3 days ago

Chennai, Tamil Nadu, India CapMinds Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Company Description
CapMinds LLC. is a Health-IT Digital Transformation partner specializing in Health IT Applications, Health Information Exchange & Interoperability, Robotic Process Automation, Revenue Cycle Management, Advanced Data Analytics, AI, ML, NLP, Cloud, and Cybersecurity. With expertise in End end-user research, Human-Centered Design, Product Design, Product Engineering & Analytics, CapMinds uses cutting-edge methodologies to transform businesses globally.

Role Description
This is a full-time on-site role for an Inside Sales Specialist located in Chennai. The Inside Sales Specialist will be responsible for lead generation, customer satisfaction, communication, and providing exceptional customer service on a daily basis.

  • Experience:
    Minimum of 2 years in a BDE/SDE or similar sales role.
  • Location
    : T.Nagar
  • Timings:
    5 PM - 2 AM

- Communication:
Exceptional oral and written business communication skills.

Ability to craft persuasive proposals and follow-up messages.

- Sales Skills:
Comfortable with both inbound and outbound methodologies.

Strong negotiation and objection-handling capabilities.

- US Market Knowledge:
Demonstrated experience selling into the US (time zones, cultural nuances, buying cycles).

- Tools & Tech Savvy:
Proficient with CRM platforms (Salesforce, HubSpot, etc.) and sales engagement tools (Outreach, SalesLoft).

Familiarity with LinkedIn Sales Navigator and other prospecting resources.

- Adaptability & Drive:
Quick learner who thrives in a fast-paced, evolving environment.

Self-motivated with a hunter's mentality and a collaborative team spirit.

- Preferred:
Prior outbound experience in generating your pipeline.

Experience in SaaS, technology, or professional services sectors.

**Key Responsibilities:

  • Lead Generation & Qualification:**
    Proactively identify and research potential clients in the US market.

Qualify inbound leads (website, referrals, campaigns) and convert them into opportunities.

- Outbound Prospecting:
Develop and execute targeted email, phone, and social-selling campaigns.

Craft personalized outreach to engage C-level and decision-making prospects.

- Sales Process Management:
Maintain accurate and up-to-date records in our CRM (e.g., Salesforce, HubSpot).

Collaborate with Account Executives to ensure smooth hand-offs and deal progression.

- Client Communication:
Deliver compelling product/service presentations and demos.

Address client questions and objections with clarity and confidence.

- Market Intelligence:
Stay current on industry trends, competitor offerings, and regulatory changes in the US.

Share insights with the broader sales and product teams to inform strategy.

- Performance Metrics:
Meet or exceed monthly/quarterly targets for qualified appointments and pipeline value.

Report key metrics (conversion rates, call and email volumes, deal size forecasts)regularly.

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