eJAmerica - Technical Services & Business Development Manager
4 days ago
Job description:Location: Mysore (Work from Office).Experience: 5 to 7 years (or as per requirement).Employment Type: Full-time.About the Role:We are looking for a results-driven Business Development & Technical Services Manager to play a dual role of driving international business growth and leading internal technical support operations.The ideal candidate will have proven experience in business development across the USA, UK, and AU regions, managing IT/technical support teams, and coordinating with outsourcing partners.This role requires flexibility with working hours/shifts to accommodate client interactions across different time zones.Key Development Identify and acquire new customers in the USA, UK, and AU markets.- Develop and implement strategies to expand the companys presence in these regions.- Build, nurture, and maintain long-term client relationships, ensuring high levels of satisfaction and repeat business.- Collaborate with internal sales and marketing teams to support client acquisition campaigns and lead generation efforts.- Participate in proposal development, pricing strategies, and contract negotiations.Technical Services Lead and manage internal IT and technical support operations, ensuring optimal service delivery.- Oversee day-to-day IT support to ensure efficiency, reliability, and minimal downtime of internal systems.- Align technical delivery with business goals and customer expectations.- Evaluate and improve IT processes, security standards, and technical support practices to drive operational excellence.Partner Relationship Develop and maintain strong relationships with Indian outsourcing partners to ensure smooth operations.- Collaborate with partners to ensure seamless integration of outsourced services into company operations.- Proactively identify and resolve service delivery issues to maintain performance standards.Required Skills & Bachelors/Masters degree in Business Administration, IT, or related field.- 6-8 years of experience in business development, account management, and IT/technical support leadership.- Proven experience in international client acquisition and relationship management (USA/UK/AU).- Strong understanding of IT support operations and partner/vendor management.- Excellent communication, negotiation, and stakeholder management skills.- Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously.Additional Details:Work Location: Mysore (Work from Office mandatory).Shift Timings: Flexible working hours with the ability to support overlapping USA, UK, and AU time zones as required.Travel: Occasional travel may be required to meet clients or partners (domestic and international).Mode: Full-time, Permanent. (ref:iimjobs.com)
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MBA Management Trainees_Freshers
3 weeks ago
Mysuru, India eJAmerica Full timeLocation :Mysore Work Mode: Work From Office Experience: Freshers Timings: US Night Shift About the Role: eJAmerica is seeking bright, motivated graduates from reputed Mysore business schools (MBA/BBA) to join as Management Trainees . This program offers structured exposure to IT Service Delivery Management, Business Development Management, Account...
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MBA Management Trainees_Freshers
3 weeks ago
Mysuru, India eJAmerica Full timeLocation :MysoreWork Mode: Work From OfficeExperience: FreshersTimings: US Night ShiftAbout the Role:eJAmerica is seeking bright, motivated graduates from reputed Mysore business schools (MBA/BBA) to join as Management Trainees. This program offers structured exposure to IT Service Delivery Management, Business Development Management, Account Management, and...
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MBA Management Trainees_Freshers
3 weeks ago
Mysuru, India eJAmerica Full timeLocation :MysoreWork Mode: Work From OfficeExperience: FreshersTimings: US Night ShiftAbout the Role:eJAmerica is seeking bright, motivated graduates from reputed Mysore business schools (MBA/BBA) to join as Management Trainees. This program offers structured exposure to IT Service Delivery Management, Business Development Management, Account Management, and...
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MBA Management Trainees_Freshers
3 weeks ago
Mysuru, India eJAmerica Full timeLocation :Mysore Work Mode: Work From Office Experience: Freshers Timings: US Night Shift About the Role: eJAmerica is seeking bright, motivated graduates from reputed Mysore business schools (MBA/BBA) to join as Management Trainees . This program offers structured exposure to IT Service Delivery Management, Business Development Management, Account...
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Business Development Manager
5 days ago
Mysuru, India eJAmerica Full timeLocation: Mysore Work Mode: WFO Shift: US Time shift(Night shift) Experience: 4+ Years About the Role: We are seeking a highly motivated and experienced Business Development Manager (BDM) to drive growth across the North American market . As a BDM, you will be responsible for identifying new business opportunities, building client relationships, and driving...
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Business Development Manager
4 weeks ago
Mysuru, India eJAmerica Full timeLocation: MysoreWork Mode: WFOShift: US Time shift(Night shift)Experience: 4+ YearsAbout the Role:We are seeking a highly motivated and experienced Business Development Manager (BDM) to drive growth across the North American market. As a BDM, you will be responsible for identifying new business opportunities, building client relationships, and driving...
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Business Development Manager
4 weeks ago
Mysuru, India eJAmerica Full timeLocation: MysoreWork Mode: WFOShift: US Time shift(Night shift)Experience: 4+ YearsAbout the Role:We are seeking a highly motivated and experienced Business Development Manager (BDM) to drive growth across the North American market. As a BDM, you will be responsible for identifying new business opportunities, building client relationships, and driving...
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Finance & Accounts Associate
4 days ago
Mysuru, India eJAmerica Full timeJob Description Work from office in Mysuru US Shift( Night shift) Should be available for Face to face interview Experience - 0-3 years Maximum salary package is 3.5 LPA We are seeking a detail-oriented and proactive Junior Associate to join our Finance and Accounting team. The ideal candidate will assist in financial reporting, general ledger management,...
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Finance & Accounts Associate
5 days ago
Mysuru, India eJAmerica Full timeJob DescriptionWork from office in MysuruUS Shift( Night shift)Should be available for Face to face interviewExperience - 0-3 yearsMaximum salary package is 3.5 LPAWe are seeking a detail-oriented and proactive Junior Associate to join our Finance and Accounting team. The ideal candidate will assist in financial reporting, general ledger management, and...
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Service Operations Manager
5 days ago
Mysuru, India Vlookup Business Solutions Pvt Ltd Full timeJob Title: Service Delivery ManagerLocation: Mysore Department: Operations / Service DeliveryPosition Overview:The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships,...
