Information Technology Support Engineer

3 weeks ago

Mysuru, India eJAmerica Full time

Location: Mysore Mode: Work From Office Timings: US Night shift Job Summary: We are seeking a skilled and customer-focused IT Support Engineer to join our team. The ideal candidate must possess excellent communication skills and experience in handling both onsite and remote support for Internal and External clients located globally. This role requires a proactive individual with a problem-solving mindset and a strong understanding of IT systems and support processes. Key Responsibilities: - Provide Level 1 and Level 2 IT support to end-users, both onsite and remotely. Troubleshoot and resolve hardware, software, network, and printer issues. Support international users across different time zones via email, chat, voice, or remote tools. Install, configure, and maintain IT systems, laptops, desktops, mobile devices, and applications. Manage user access, email accounts, and system permissions. Document issues, solutions, and maintain support logs in the ticketing system. Coordinate with vendors and escalate issues to Level 3/Infrastructure teams when needed. Provide on-site support for office IT setups, conferences, and user onboarding/offboarding. Provide administration of IT systems, including patch management, anti-virus management, asset management, packaging, and software updates. Respond to support requests via phone, email, AWSConnect, Webchat, WhatsApp or in person, ensuring timely resolution and excellent customer service. Requirements: - Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Minimum 2 years of IT support experience, preferably in an international support environment. Strong verbal and written communication skills. Hands-on experience with Windows, macOS, Office 365, Active Directory, and remote tools (TeamViewer, Any Desk, etc.). Knowledge of basic IT Infrastructure concepts like LAN, DNS, DHCP, VPN, VM , Servers etc. Ability to multitask, prioritize, and work independently in a fast-paced environment. Flexible to work in US shifts and provide international support. Nice to Have:- ITIL Foundation certification. Experience supporting cloud-based tools (Azure, M365 Admin Center, etc.). Familiarity with ticketing tools like ServiceNow, Jira, or Fresh service.

  • Information Technology Support Engineer

    3 weeks ago

    Mysuru, India eJAmerica Full time

    Location: Mysore Mode: Work From Office Timings: US Night shift Job Summary: We are seeking a skilled and customer-focused IT Support Engineer to join our team. The ideal candidate must possess excellent communication skills and experience in handling both onsite and remote support for Internal and External clients located globally. This role requires a...

  • Information Technology Auditor

    3 days ago

    Mysuru, India Deloitte Full time

    Responsibilities:To plan, lead, and conduct risk-based audits. This includes evaluating the design and operational efficiency, identifying risks, and making strategies accordingly. To set a risk profile, you will assess inherent risks and control vulnerabilities. Follow-up on audit recommendations: After implementing the solution, you must ensure improvement...

  • Information technology recruiter

    3 weeks ago

    Mysuru, India The Hiring Company Full time

    IT Recruiter – Noida & RemoteLocation:On-site: Noida, Uttar PradeshRemote: Open for candidates outside Noida & DelhiVacancies:Noida (On-site): 10 positionsRemote: 10 positionsSalary: ₹30,000 – ₹50,000 per month (depending on experience)About the Role:We’re hiring passionate IT Recruiters to join our growing team! If you have a talent for...

  • Network Support Engineer

    3 days ago

    Mysuru, India Avenue Code Full time

    About the company: Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical. We’re privately held, profitable, and have been on a solid growth trajectory since day one. We care deeply about our clients, our partners, and our people. We prefer the word...

  • Consulting Systems Engineer

    2 days ago

    Mysuru, India World Wide Technology Full time

    Title: Technical Presales ConsultantWork location- Pune or Bangalore (50% travel)Experience range- 10 to 20 yearsAbout the role- As a Presales Consultant/Consulting Systems Engineer (CSE), you will be partnering with Client Executives / Client and Account Managers to provide the technical Pre-Sales work for customers across the country and Global Finance...

  • Field Support Engineer

    2 days ago

    Bengaluru, Mysuru, Tumkur, India Neuralbits Technologies Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Role & responsibilities:Provide on Field Support in case of technical problems.Learn about software,and guide stakeholders.Complete implementation of processes at client location.Taken Monthly feedback from Hospital.Undertake Technical Audits on a weekly basis.Troubleshooting hardware problems by contacting hardware support center.Communicating with internal...

  • System Testing Engineer

    2 days ago

    Mysuru, India L&T Technology Services Full time

    Position: System Testing EngineerLocation: MysoreExperience: 7+ YearsRole Overview:We are seeking an experienced System Testing Engineer with a strong understanding of system architecture, hardware-software integration, and embedded systems testing. The ideal candidate will have experience in the medical domain, a solid grasp of regulatory standards, and the...

  • System Testing Engineer

    2 days ago

    Mysuru, India L&T Technology Services Full time

    Position: System Testing EngineerLocation: MysoreExperience: 7+ YearsRole Overview:We are seeking an experienced System Testing Engineer with a strong understanding of system architecture, hardware-software integration, and embedded systems testing. The ideal candidate will have experience in the medical domain, a solid grasp of regulatory standards, and the...

  • Technical Support

    4 weeks ago

    Mysuru, India EasyControl MDM Full time

    Company: EasyControlIndustry: Mobile Device Management (MDM) & Unified Device Management (UDM)Location: Remote (India)Employment Type: Full-time / Remote About EasyControlEasyControl is a global provider of Mobile Device Management (MDM) and Unified Device Management (UDM) solutions, helping enterprises remotely manage, secure, and monitor Android, iOS,...

  • Data Engineer

    3 weeks ago

    Mysuru, India GEMRAJ TECHNOLOGIES LIMITED Full time

    Job Title: Data Engineer Location: RemotePosition: Full-timeExp- Must Have 8+ YearsPosition OverviewWe are currently seeking a Data Engineer to join our technology team. In this role, you will work on building data-driven products that sit atop cloud-based data infrastructure. The ideal candidate is passionate about technology, software design, data...