Field Support Engineer
3 days ago
Role & responsibilities:
Provide on Field Support in case of technical problems.
Learn about software,and guide stakeholders.
Complete implementation of processes at client location.
Taken Monthly feedback from Hospital.
Undertake Technical Audits on a weekly basis.
Troubleshooting hardware problems by contacting hardware support center.
Communicating with internal software team for software related issues.
Preferred candidate profile:
Educational Qualification: Bachelors degree or diploma in Computer Science, Information Technology, Biomedical Engineering, or a related field.
Technical Knowledge: Strong understanding of computer hardware, networking, and basic software troubleshooting.
Software Skills: Familiarity with hospital management systems or other enterprise software applications preferred.
Communication Skills: Excellent verbal and written communication skills for effective coordination with hospital staff and internal technical teams.
Problem-Solving Ability: Strong analytical and troubleshooting skills to diagnose and resolve technical issues efficiently.
Customer Handling: Ability to interact professionally with clients, provide training, and handle feedback constructively.
Adaptability: Willingness to work on-site at client (hospital) locations and travel as required.
Time Management: Capable of prioritizing multiple tasks and meeting deadlines in a dynamic environment.
Audit & Reporting Skills: Experience or interest in conducting audits, preparing reports, and maintaining proper documentation.
Learning Attitude: Eagerness to learn new software tools and processes to provide better client support.
Ready to take the next step in your career?
Were looking for enthusiastic professionals who are passionate about technology and client success.
Send your updated resume to or
Connect with Neha at to learn more about this exciting opportunity
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