Service Delivery Manager
4 weeks ago
Job Title: Service Delivery ManagerLocation: Mysore Department: Operations / Service DeliveryPosition Overview:The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships, overseeing service performance, and leading cross-functional teams to deliver on service commitments.Key Responsibilities:Oversee end-to-end service delivery operations and ensure services are delivered in line with agreed SLAs and KPIs.Act as the primary point of contact for clients, handling escalations and ensuring timely resolution of issues.Monitor and report on service performance metrics, identifying areas for improvement and implementing corrective actions.Collaborate with internal teams (Operations, HR, Finance, IT, etc.) to ensure smooth service delivery and continuous improvement.Conduct regular service reviews with clients and internal stakeholders.Manage and mentor service delivery team members, fostering a culture of accountability and excellence.Support project transitions, process improvements, and new service implementations.Drive continuous improvement initiatives to enhance efficiency and customer satisfaction.Ensure compliance with organizational policies, procedures, and standards.Qualifications & Experience:Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).5–8 years of experience in service delivery, client management, or operations leadership roles.Proven experience managing client relationships and large delivery teams.Strong understanding of service delivery processes, SLAs, and quality management.Excellent communication, leadership, and stakeholder management skills.Analytical mindset with the ability to identify process gaps and implement improvements.Proficiency in MS Office and service management tools (e.g., ServiceNow, Jira, etc.).Key Skills:Client Relationship ManagementService Delivery & Operations OversightTeam Leadership & Performance ManagementProblem Solving & Decision MakingContinuous Process ImprovementCommunication & Negotiation Skills
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Service Delivery Manager
3 weeks ago
Mysuru, India Vlookup Business Solutions Pvt Ltd Full timeJob Title: Service Delivery ManagerLocation: Mysore Department: Operations / Service Delivery Position Overview: The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships,...
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Service Delivery Manager
3 weeks ago
Mysuru, India Vlookup Business Solutions Pvt Ltd Full timeJob Title: Service Delivery ManagerLocation: Mysore Department: Operations / Service Delivery Position Overview: The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships,...
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Service Operations Manager
4 weeks ago
Mysuru, India Vlookup Business Solutions Pvt Ltd Full timeJob Title: Service Delivery ManagerLocation: Mysore Department: Operations / Service DeliveryPosition Overview:The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships,...
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Mysuru, India eJAmerica Full timeJob description:Location: Mysore (Work from Office).Experience: 5 to 7 years (or as per requirement).Employment Type: Full-time.About the Role:We are looking for a results-driven Business Development & Technical Services Manager to play a dual role of driving international business growth and leading internal technical support operations.The ideal candidate...
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Service Engineer
3 days ago
Mysuru, India UMABOY Full timeJob Title: Service Engineer(preferred from only woodworking machinery industry )Company: UmaboyLocation: punjab , M.P, hyderabad, jaipur , indiaJob Type: Full-timeAbout Us:Umaboy is a dynamic company seeking an experienced Service Engineer to join our team in Pune. As a Service Engineer, you will be responsible for providing technical support and maintenance...
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AI Delivery Head
3 weeks ago
Mysuru, India Pandita AI Inc Full timeCompany Description Pandita AI LLC is at the forefront of machine learning innovation, developing products that transform the way industries and individuals interact with data and AI technologies. Our commitment to excellence and innovation has made us a trusted partner in delivering powerful machine learning solutions across a variety of sectors. We strive...
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Ai delivery head
5 days ago
Mysuru, India Pandita AI Inc Full timeCompany Description Pandita AI LLC is at the forefront of machine learning innovation, developing products that transform the way industries and individuals interact with data and AI technologies. Our commitment to excellence and innovation has made us a trusted partner in delivering powerful machine learning solutions across a variety of sectors. We strive...
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Ai delivery head
1 week ago
Mysuru, India Pandita AI Inc Full timeCompany Description Pandita AI LLC is at the forefront of machine learning innovation, developing products that transform the way industries and individuals interact with data and AI technologies. Our commitment to excellence and innovation has made us a trusted partner in delivering powerful machine learning solutions across a variety of sectors. We strive...
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AI Delivery Head
3 weeks ago
Mysuru, India Pandita AI Inc Full timeCompany Description Pandita AI LLC is at the forefront of machine learning innovation, developing products that transform the way industries and individuals interact with data and AI technologies. Our commitment to excellence and innovation has made us a trusted partner in delivering powerful machine learning solutions across a variety of sectors. We strive...
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AI Delivery Head
3 weeks ago
Mysuru, India Pandita AI Inc Full timeCompany Description Pandita AI LLC is at the forefront of machine learning innovation, developing products that transform the way industries and individuals interact with data and AI technologies. Our commitment to excellence and innovation has made us a trusted partner in delivering powerful machine learning solutions across a variety of sectors. We strive...
