Partner success manager
22 hours ago
Designation - Partner success managerLocation – Bangalore India (Office – Prestige Tech Park, Outer Ring Road, Bangalore)Key Responsibilities: Develop and implement strategic plans for anyone/multiple of the services functions - Professional Learning, Customer support, and Partner success and align with respective Services leadership team.Lead, mentor, and manage a team of any one or multiple services functions from Professional Learning, Partner Success and Customer Service in IndiaManage team productivity and performance through instilling a metrics driven culture.Define team and individual goals in alignment with Global Service objectives. Assist direct reports in the definition and attainment of individual goals.Have regular 1-1's with direct reports.Ensure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customers.Develop and improve standard operating procedures, performance metrics, and feedback mechanisms for your team.Conduct weekly/monthly reviews with Service leadership and present qualitative and quantitative data on business performance.Conduct quarterly reviews with leadership.Develop and maintain strong relationships with key partners to enhance collaboration and business opportunities.Optimize resource allocation and project management processes to maximize productivity and profitability.Ensure compliance with industry standards, regulations, and company policies.Gathering customer feedback and communicating product/services improvement suggestions to the Development/Delivery teams.Key Leadership attributes for this role Leadership and Team ManagementClient Relationship ManagementStrategic PlanningOperational excellenceQuality AssuranceCommunication and Collaboration. Qualifications and Skills: Bachelor’s or master’s degree in business administration, IT, Engineering, or a related field.10+ years of experience in professional services, customer services, consulting, or service delivery, with at least 2 years in a leadership role (Preferably in a Services or Product environment); Experience in managing and leading 24*7 Support (Preferably in a Product / SaaS environment) will be a great addition to the skills.Exceptional understanding of Customer Experience and Professional Services Structure (Supply chain, ticketing, resolution and experience) is mandatory.Strong leadership, team management, and people development skills.Proven track record in driving customer success, project management, and revenue growth.Excellent communication, negotiation, and relationship-building abilities.Ability to work cross-functionally and collaborate with different departments.Ability to build and pull-out report in Salesforce and Gainsight.Experience using Zoom Contact Centre, workday and DOMOPreferred Qualifications: PMP, ITIL, or Six Sigma certification.Knowledge or experience of Edtech Software domain is a plus.Strong analytical and problem-solving skills.Work Environment: Hybrid work environment (4 days a week to work from office)The role requires working in ET or MT (US business hours)
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Divisional Human Resources Business Partner
2 weeks ago
Erode, Tamil Nadu, India IIFL Samasta Finance Limited Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionIIFL Samasta Finance Limited, formerly known as Samasta Microfinance Limited, is a financial institution dedicated to empowering women economically. Since its establishment in March 2008, IIFL Samasta has been offering innovative and affordable financial products to women in unbanked rural and semi-urban areas. The organization operates in...
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Assistant Manager
2 weeks ago
Erode, India Genisys Group Full timeJob Title:Assistant Manager - HR Business Partner (HRBP) Location:White Field Department:Human Resources Experience - 8yrs to 12yrs Reports to:HR Manager Employment Type:Full-TimeJob Summary: We are looking for a dynamic and experiencedHR Business Partner (AM / Manager Level)to join our Human Resources team. This role is critical in aligning HR strategies...
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Technical Customer Success Specialist
19 hours ago
Erode, India Eazybe Full timeJob Title: Technical Customer Success Specialist Location: Kashmere Gate (Hybrid) Experience: 2–3 Years Education: B.Tech (or equivalent technical degree) About the Role We are looking for a Technical Customer Success Specialist who can blend strong technical understanding with excellent customer engagement skills. In this role, you will ensure customers...
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Engineering Manager
2 weeks ago
Erode, India Tamara Full time🚀 Data Engineering Manager II: Real-Time Data & Experimentation Platform (Remote, India)About TamaraTamara is Saudi Arabia's first fintech unicorn 🦄 and the leading financial super-app in the GCC, with a mission to empower dreams through customer-centric financial solutions. We partner with giants like SHEIN, IKEA, Amazon, and Jarir, serving millions...
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Business Development Manager for Agency
1 week ago
Erode, India Biztechgeeks Full timeCompany Overview Biztechgeeks is a leading digital marketing agency that provides comprehensive marketing solutions since 2013. We offer a wide range of services, including SEO, PPC, social media marketing, and more. Our expertise extends to both B2C and B2B marketing, helping businesses in various industries achieve their goals through innovative...
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Business Development Manager for Agency
2 weeks ago
Erode, Tamil Nadu, India Biztechgeeks Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany OverviewBiztechgeeks is a leading digital marketing agency that provides comprehensive marketing solutions since 2013. We offer a wide range of services, including SEO, PPC, social media marketing, and more. Our expertise extends to both B2C and B2B marketing, helping businesses in various industries achieve their goals through innovative strategies....
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Urgent Opening for Sales Manager
7 days ago
Erode, Tamil Nadu, India Qube Space LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per yearDear Candidate,We have multiple opening for Leading General Insurance Companies for Sales Manager Post.LocationKaraikalDharapuramManaparaiKulitalaiTiruchengodeVIRUDHUNAGARAriyalurSalemVelloreErode_ Role & responsibilities_Senior Sales OfficerRelationship ManagerKey Accounts ManagerCorporate Account ManagerCoordinate with the channel partners to understand...
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Delivery Manager
6 days ago
Erode, India Whatjobs IN C2 Full timeAbout us One Point One Solutions is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth. We are certified by ISO 9001:2015, ISO/IES 27001:2013, SOC1 and SOC2, which demonstrate our commitment to quality and security in everything we do. We have over 58+ unique processes that can help improve and...
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RCM Manager
1 week ago
Erode, India Xen Hra Full timeWe are hiring fresh graduates from Coimbatore, Tirupur, and Erode, with no prior experience, to provide training in industrial and IT practices. We guarantee job placement within our organization upon successful completion of the training program.Experience Fresher No. of Openings 10 Education Any Bachelor Degree Role RCM Manager Industry Type Call Centre /...
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Program Manager
2 weeks ago
Erode, India Nextracker Inc. Full timeJob Description:Key skills: Stamping, NPI, Supply chain exp Overall exp: 10yrs Relevant exp: 5+yrs Budget: 20LPAThe Assistant Manager, Program Management (NPI) position will be based in Hyderabad, India. In this position, you will report to the Manager, Program Management and will be responsible for facilitating Nextracker’s Product Development. He/she...
