
Manager - Partner Success
6 days ago
Job Description
Role Manager/ Sr. Manager Partner Success.
Experience: 5-7 years.
Qualification: Graduate / Postgraduate (MBA/MSW preferred from Tier 1 institutions).
About the Role
We are looking for a dynamic and result-oriented professional to join our Strategic Partnerships team as Manager/Senior Manager - Partner Success.
This is a high-impact role focused on managing key client accounts, ensuring service excellence, and driving long-term success, satisfaction, and retention.
Key Responsibilities
- Manage key partner accounts with a focus on long-term engagement.
- Ensure timely and high-quality delivery of partner commitments.
- Drive satisfaction, retention, and renewal strategies.
- Collaborate internally to align delivery with partner expectations.
- Track performance metrics and share regular updates.
- Resolve partner issues by coordinating across teams.
- Prepare tailored proposals and budget plans.
Key Skills and Experience
- Proven experience in client handling and account management.
- Background in corporate sales and solution selling is mandatory.
- Strong customer success and relationship-building capabilities.
- Excellent communication, proposal creation, and negotiation skills.
- Ability to track, analyze, and report performance metrics.
- Background in CSR, or consulting is preferred.
Immediate joiners will be given preference
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