Client Partner- Success

1 week ago


Noida, Uttar Pradesh, India MyOperator Full time ₹ 3,00,000 - ₹ 5,00,000 per year

About MyOperator

We're a Business AI Operator helping companies like Amazon and Domino's unify their communication with a single platform for calls, WhatsApp, and AI bots. We're looking for an Enterprise Account Manager to own and grow our key accounts, specifically focusing on driving expansion and creating measurable value for our customers.

Key Objectives

● Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned accounts. Develop strategic account plans to maximize customer value and increase wallet share.

● Customer Satisfaction: Act as the primary point of contact for customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.

● Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisition.

Responsibilities

●Manage a portfolio of accounts, developing and executing account plans to meet revenue targets.

● Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.

● Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.

● Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.

● Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's solutions and differentiate them in the market.

● Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.

● Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.

● Participate in industry events, conferences, and networking activities to expand the company's reach and identify new business opportunities.

Qualifications

Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.

1-3 years of relevant experience in enterprise account management within the SAAS or allied industries.

Proven track record of meeting or exceeding sales targets and driving revenue growth.

Strong business acumen and the ability to understand complex customer environments.

Excellent communication, negotiation, and interpersonal skills.

Customer-centric mindset with a passion for delivering exceptional customer experiences.

Self-motivated, goal-oriented, and ability to work independently with minimal supervision.

Proficiency in using CRM tools and other sales productivity software.

Knowledge of the Indian enterprise market and telephony solutions is advantageous.

The candidate should be able to understand and explain technical concepts to the reporting team or customer, troubleshoot technical issues, and work collaboratively with the Sales and Support team. They should be able to use data to drive decisions and optimize team performance. They should also have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Benefits

Supportive and collaborative team culture

Opportunities to grow and develop professionally

Work with a purpose-driven brand that values customer satisfaction

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us

You may also check our company profile at Let me know if you have any questions.

You can also check the below pages for your reference:

● MyOperator LinkedIn page- cial/

● MyOperator Youtube page- cial

● Heyo LinkedIn Page:

Job Type: Full-time

Pay: ₹300, ₹500,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is Your Current & Expected CTC?

Work Location: In person



  • Noida, Uttar Pradesh, India SaaS Labs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Are you ready to turn partnerships into the biggest growth engine at an AI-powered SaaS company trusted by 6,000+ businesses worldwide?At SaaS Labs, partnerships are central to our growth story. AsPartner Success Manager,you'll build and scale our partner ecosystem of product, integration, and channel to drive our next wave of revenue. You'll work with...


  • Noida, Uttar Pradesh, India Zones Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Client Partner

    20 hours ago


    Noida, Uttar Pradesh, India Persistent Systems Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Position:We are identifying an Client Partner(BFSI) who will be responsible for leading sales activities for Technology Services. A key aspect of the role is to inspire customers on their product engineering and digital transformation journey and advise how Persistent could play an integral part in that journey. To own and cultivate business...


  • Noida, Uttar Pradesh, India BrandMuscle ( An ansira company) Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    About Client Success Delivery, Print Fulfillment - SpecialistThe Client Success, Print Fulfillment Specialist is responsible for the daily delivery and execution for assigned client accounts, including execution for all print fulfillment, orders, and project management in a fast-paced environment. This role will manage all aspects of assigned technical and...


  • Noida, Uttar Pradesh, India Trnsform Business Solutions Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    About Us:Trnsform Business Solutions is a "Digital-First" company based in Noida that specializes in marketing and revenue enhancement solutions for businesses of all sizes. Our mission is to transform mid-sized companies by providing tailored solutions to meet specific needs. With an experienced team of professionals, we are committed to helping businesses...


  • Noida, Uttar Pradesh, India Ansira Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Client Success, Print Fulfillment Specialist is responsible for the daily delivery and execution for assigned client accounts, including execution for all print fulfillment, orders, and project management in a fast-paced environment. This role will manage all aspects of assigned technical and creative projects, including project planning, fact -finding,...


  • Noida, Uttar Pradesh, India Ansira Full time US$ 80,000 - US$ 1,20,000 per year

    The Client Success Delivery, Sr. Associate is responsible for the daily delivery and execution for assigned client accounts, including execution for all client deliverables as assigned by their manager in a fast-paced environment. This role will manage all aspects of assigned technical and creative projects, including project planning, fact -finding,...


  • Noida, Uttar Pradesh, India Ansira Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    The Client Success Delivery, Sr. Associate is responsible for the daily delivery and execution for assigned client accounts, including execution for all client deliverables as assigned by their manager in a fast-paced environment. This role will manage all aspects of assigned technical and creative projects, including project planning, fact -finding,...


  • Noida, Uttar Pradesh, India IndiaMART Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesWhat the Role involves :1 Position holder will be an individual contributor.2 Build and manage productive, professional relationships with clients using Telephonic and/or video conversations.3 Ensure clients are using and deriving benefit from IndiaMART.4 Ensure products/services in clients e-catalog are accurately defined.5 Prompt...


  • Noida, Uttar Pradesh, India Maven Workforce Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company:Maven WorkforceLocation:Noida (5 Days Working from Office)Experience Required:5–10 YearsIndustry:Staffing & RecruitmentAbout Maven WorkforceMaven Workforce is a dynamic staffing and talent solutions company committed to delivering high-quality workforce solutions to clients across industries. We specialize in connecting great talent with...