Tour Operations Executive

3 weeks ago


Aligarh, India Smita Holidays Full time

Company Description


Smita Holidays, fastest growing company in tourism industry is expanding their service offices and dedicated to providing specially designed holiday packages that offer intimate experiences with the beauty of India and foreign countries. The company's vision is to create exquisite holiday experiences that will establish them as a leading tour operator in the travel industry.

Role Description


This is a full-time on-site role for a Tour Operations Executive at Smita Holidays in Pune. The Tour Operations Executive will be responsible for tour planning, organizing tours, managing tour itineraries, and effective communication with suppliers.

Qualifications


  • Tour Planning and Tour Management skills
  • Experience in organizing Tours
  • Creating and managing detailed Itineraries
  • Strong communication skills
  • Customer service orientation
  • Attention to detail and organizational skills
  • Knowledge of travel destinations and attractions
  • Min 3 year Experience in the travel and tourism industry is a plus
  • Bachelor's degree in Hospitality, Tourism, or related field
  • Book and operate tours with accuracy within budget.
  • Make sure to keep strong relationships with suppliers.
  • Effectively cooperate with Tour Guides, Product, Sales, Reservation, Customer Experience, and Suppliers for seamless daily operations and overall service improvements.
  • Solve on the ground situations with initiative within agreed process.
  • Be customer-oriented and help improve satisfaction as well as Net Promoter Score.


Loation: Pune

No of vacancy: 3

Experiences: Above 3 yr

Dept: Operations

*Immediate Joining preferred

send your resume on hr@smitaholidays.com


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