Associate Director || BFSI Presales

2 weeks ago

Hyderabad, India Credence HR Services Full time

We are looking for a seasoned Presales Professional to join one of our esteemed BPS client across PAN India locations.


Desired Candidate Profile:

  • A Graduate/ Post-graduate individual with 15+ years of experience in a BPO environment
  • Proven expertise in Business Development (BD), Solutions, or Presales specifically within the BFSI (Banking, Financial Services, Insurance) domain, particularly in contact center operations.
  • Strong negotiation skills with the ability to drive successful outcomes and foster long-term partnerships.
  • Ability to collaborate effectively with senior stakeholders across delivery, business development, relationship management, presales, and transition teams.


Role Summary:

  • Owning the end-to-end presales process, from customizing presentations and proposals to addressing commercial and contractual considerations.
  • Responding to RFPs, RFIs, and proactively driving business development efforts.
  • Collaborating with cross-functional teams (pricing, technology, transition) to design innovative, client-specific solutions.
  • Presenting solutions to clients and stakeholders, ensuring alignment with their strategic goals.
  • Staying current on emerging technologies (e.g., GenAI, AI/ML, RPA) and identifying opportunities to incorporate them into client solutions.
  • Contributing to transformation roadmaps and strategic consulting projects.


For further information, reach out to us at ruchita.khole@credencehrservices.com

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