
Cox & Kings - Channel Sales Manager
1 day ago
- We are looking for a motivated and energetic Channel Sales Team Lead with 3+ years of experience in travel or retail sales.
- The role involves driving sales through Preferred Sales Agents (PSAs), franchise partners, and company-owned stores, while supporting marketing and regional sales initiatives.
- The ideal candidate will be responsible for guiding a small team/partner network, ensuring revenue growth, and assisting in MICE (Meetings, Incentives, Conferences, and Exhibitions) sales activities.
Key Responsibilities:
Channel Sales & Partner Management:
- Assist in developing and executing strategies to grow sales through PSAs, franchise partners, and retail stores.
- Manage day-to-day coordination with channel partners and ensure alignment on business goals.
- Train and guide PSAs/franchise staff on products, sales techniques, and customer engagement.
- Track partner performance and support them in achieving sales targets.
Business Development & Revenue Growth:
- Support the expansion of the PSA and franchise partner network within assigned regions.
- Drive sales conversions in holiday packages, group tours, and travel solutions.
- Meet monthly/quarterly revenue targets in collaboration with channel partners.
- Identify local business opportunities and share market insights with the regional manager.
Regional Sales & Marketing Support:
- Execute local marketing and promotional activities to boost walk-ins and leads.
- Assist in planning and coordinating MICE activities (corporate groups, conferences, etc.
- Work closely with the regional sales manager to support campaigns and activations.
Customer Experience & Relationship Management:
- Ensure partners deliver a seamless customer experience aligned with company standards.
- Resolve customer queries/escalations from channel partners in a timely manner.
- Maintain strong relationships with PSAs and franchise owners to ensure long-term engagement.
Key Requirements:
Experience:
- 3-5 years of experience in sales, preferably in travel, retail, or franchise/channel sales.
- Exposure to managing travel agents, PSAs, or franchisee models is an advantage.
- Hands-on experience with holiday packages, MICE, or travel retail sales preferred.
Skills & Competencies:
- Strong sales and negotiation skills with a target-driven approach.
- Good communication and relationship management abilities.
- Ability to train, motivate, and support partners/teams for higher productivity.
- Familiarity with travel products, destinations, and industry practices.
- Proficiency in MS Office and CRM/sales reporting tools.
Additional Requirements:
- Willingness to travel locally/regionally to manage PSAs and franchise partners.
- Self-motivated, with the ability to work under minimal supervision.
Compensation & Benefits:
- Competitive salary with sales-linked incentives.
- Travel allowances and business reimbursements.
- Fast-track career growth into managerial roles within the organization.
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