Cox & Kings - Channel Sales Manager

2 days ago

New Delhi, India Cox & Kings Full time

- We are looking for a motivated and energetic Channel Sales Team Lead with 3+ years of experience in travel or retail sales.- The role involves driving sales through Preferred Sales Agents (PSAs), franchise partners, and company-owned stores, while supporting marketing and regional sales initiatives.- The ideal candidate will be responsible for guiding a small team/partner network, ensuring revenue growth, and assisting in MICE (Meetings, Incentives, Conferences, and Exhibitions) sales activities. Key Responsibilities: Channel Sales & Partner Management:- Assist in developing and executing strategies to grow sales through PSAs, franchise partners, and retail stores.- Manage day-to-day coordination with channel partners and ensure alignment on business goals.- Train and guide PSAs/franchise staff on products, sales techniques, and customer engagement.- Track partner performance and support them in achieving sales targets. Business Development & Revenue Growth:- Support the expansion of the PSA and franchise partner network within assigned regions.- Drive sales conversions in holiday packages, group tours, and travel solutions.- Meet monthly/quarterly revenue targets in collaboration with channel partners.- Identify local business opportunities and share market insights with the regional manager. Regional Sales & Marketing Support:- Execute local marketing and promotional activities to boost walk-ins and leads.- Assist in planning and coordinating MICE activities (corporate groups, conferences, etc.- Work closely with the regional sales manager to support campaigns and activations. Customer Experience & Relationship Management:- Ensure partners deliver a seamless customer experience aligned with company standards.- Resolve customer queries/escalations from channel partners in a timely manner.- Maintain strong relationships with PSAs and franchise owners to ensure long-term engagement. Key Requirements: Experience:- 3-5 years of experience in sales, preferably in travel, retail, or franchise/channel sales.- Exposure to managing travel agents, PSAs, or franchisee models is an advantage.- Hands-on experience with holiday packages, MICE, or travel retail sales preferred. Skills & Competencies:- Strong sales and negotiation skills with a target-driven approach.- Good communication and relationship management abilities.- Ability to train, motivate, and support partners/teams for higher productivity.- Familiarity with travel products, destinations, and industry practices.- Proficiency in MS Office and CRM/sales reporting tools. Additional Requirements:- Willingness to travel locally/regionally to manage PSAs and franchise partners.- Self-motivated, with the ability to work under minimal supervision. Compensation & Benefits:- Competitive salary with sales-linked incentives.- Travel allowances and business reimbursements.- Fast-track career growth into managerial roles within the organization. (ref:iimjobs.com)

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