Cox & Kings - Channel Sales Manager

1 day ago


New Delhi, India Cox & Kings Full time

- We are looking for a motivated and energetic Channel Sales Team Lead with 3+ years of experience in travel or retail sales.

- The role involves driving sales through Preferred Sales Agents (PSAs), franchise partners, and company-owned stores, while supporting marketing and regional sales initiatives.

- The ideal candidate will be responsible for guiding a small team/partner network, ensuring revenue growth, and assisting in MICE (Meetings, Incentives, Conferences, and Exhibitions) sales activities.

Key Responsibilities:

Channel Sales & Partner Management:

- Assist in developing and executing strategies to grow sales through PSAs, franchise partners, and retail stores.

- Manage day-to-day coordination with channel partners and ensure alignment on business goals.

- Train and guide PSAs/franchise staff on products, sales techniques, and customer engagement.

- Track partner performance and support them in achieving sales targets.

Business Development & Revenue Growth:

- Support the expansion of the PSA and franchise partner network within assigned regions.

- Drive sales conversions in holiday packages, group tours, and travel solutions.

- Meet monthly/quarterly revenue targets in collaboration with channel partners.

- Identify local business opportunities and share market insights with the regional manager.

Regional Sales & Marketing Support:

- Execute local marketing and promotional activities to boost walk-ins and leads.

- Assist in planning and coordinating MICE activities (corporate groups, conferences, etc.

- Work closely with the regional sales manager to support campaigns and activations.

Customer Experience & Relationship Management:

- Ensure partners deliver a seamless customer experience aligned with company standards.

- Resolve customer queries/escalations from channel partners in a timely manner.

- Maintain strong relationships with PSAs and franchise owners to ensure long-term engagement.

Key Requirements:

Experience:

- 3-5 years of experience in sales, preferably in travel, retail, or franchise/channel sales.

- Exposure to managing travel agents, PSAs, or franchisee models is an advantage.

- Hands-on experience with holiday packages, MICE, or travel retail sales preferred.

Skills & Competencies:

- Strong sales and negotiation skills with a target-driven approach.

- Good communication and relationship management abilities.

- Ability to train, motivate, and support partners/teams for higher productivity.

- Familiarity with travel products, destinations, and industry practices.

- Proficiency in MS Office and CRM/sales reporting tools.

Additional Requirements:

- Willingness to travel locally/regionally to manage PSAs and franchise partners.

- Self-motivated, with the ability to work under minimal supervision.

Compensation & Benefits:

- Competitive salary with sales-linked incentives.

- Travel allowances and business reimbursements.

- Fast-track career growth into managerial roles within the organization.

(ref:iimjobs.com)

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