Loan Operations/ Servicing

3 weeks ago

Bengaluru, India Acuity Knowledge Partners Full time

Key Responsibilities : Loan Operations/ Servicing (Associate Director)


  • Facilitate teams to critically review and manage Loans (bi-lateral and syndicates loans), Treasury & Cash Management Services and Trade Finance Operations for efficiency, effectiveness and simplification.
  • Manage large teams, ensure overall governance from processing, training and learning & development requirements
  • Identify risks and issues in business processes and systems and provide training programs on new processes as needed.
  • Demonstrate aptitude to challenge current processes by understanding the target operating model and suggest solutions to bring efficiencies in the process
  • Establish culture of continuous process improvements, identifying opportunities for improving quality and controls, ideas to eliminate waste and improving both efficiency and effectiveness.
  • Act independently to determine methods and procedures on new or special assignments. Use professional concepts in developing resolution to moderately complex issues.
  • Establish and maintain constructive working relationship and keep stakeholders (internal and external) informed of progress or status, addressing the underlying needs and providing solutions
  • Display sound understanding of cost of operations and consciously strive for opportunities to drive the cost down without impacting the delivery
  • Demonstrate good acumen for creating Sales and Marketing strategies for new business development
  • Ensure compliance with the data governance policies, standards and operational procedures


Candidates should possess the following:

  • 14-20 years’ experience managing operations in a global Banking / Financial Services environment with 8+ years people management
  • Ability to critically analyze Data quality traction and management, risk and compliance traction and reporting
  • Display complete ownership and accountability for business outcomes, and for management of risk exposure
  • Exhibit strong relationship with senior stakeholders/ partners globally.
  • Ability to work in a matrix environment and managing multiple competing priorities
  • Strong stakeholder management, networking and relationship management skills.
  • Excellent Communication, planning and organizing skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Commerce Graduate / MBA (Finance)

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