Loan Operations Specialist
10 hours ago
ANZ is seeking an experienced Loan Operations Specialist to join our team in Sydney. As a key member of the lending operations team, you will play a critical role in ensuring the efficient and effective processing of loan applications.
About the Role:
- Conduct thorough checks before processing loan documents to ensure accuracy and completeness.
- Respond to customer inquiries regarding loan status and provide timely updates.
- Serve as the primary point of contact for internal and external stakeholders, including customers, agents, and other teams.
- Demonstrate strong knowledge of loan lifecycle management and related systems, including Loan IQ.
- Maintain accurate records and reports, including APRA Large Exposure Reports.
- Collaborate with the Hub team to facilitate month-end fee postings and maintain internal processes.
- Process data and documents according to established procedures and regulations.
- Participate in projects assigned by management to enhance operational efficiency and effectiveness.
- Provide exceptional customer service and respond to queries in a professional and timely manner.
What We're Looking For:
- At least 7+ years of experience in loan operations, credit administration, or a related field, preferably in an institutional segment.
- A strong understanding of operational workflows and a commitment to enhancing efficiency.
- Excellent written and verbal communication skills in English.
- The ability to manage priorities, interact with stakeholders, and meet deadlines.
- Self-motivation, strong organizational skills, and a collaborative mindset.
Benefits:
- A competitive salary of AUD $120,000 - $150,000 per annum, depending on experience.
- A comprehensive benefits package, including health insurance, superannuation, and paid leave.
- Ongoing training and development opportunities to enhance your skills and career growth.
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