Loan Operations Specialist

4 weeks ago


Bengaluru, Karnataka, India Oraiyan Groups Full time

Loan Operations Specialist

Oraiyan Groups is seeking a skilled Loan Operations Specialist to join our team. The successful candidate will be responsible for allocating customers to loan officers, coordinating with banks, and ensuring timely loan processing.

Key Responsibilities:

  • Customer Allocation: Assign customers to loan officers within 24 hours and update allocation details in the tracking system.
  • Bank Coordination: Identify suitable banks for customer loan requirements and contact banks to discuss loan options and check eligibility.
  • Loan Application and Approval Process: Prepare and submit complete loan applications to selected banks and track the status of loan applications with banks regularly.
  • Customer Follow-Up and Communication: Provide regular updates to customers on their loan application status and respond to customer inquiries within 24 hours.
  • Timely Loan Processing: Monitor the timeline for processing loan applications and escalate any delays to the Loan Department Manager for immediate action.
  • Reporting and Documentation: Update the internal tracking system daily with the latest status of loan applications and prepare and submit weekly status reports to the Loan Department Manager.

Requirements:

  • Strong communication and organizational skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of loan operations and banking procedures.


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