Loan Operations Manager
2 weeks ago
About the Role
We are seeking a skilled Loan Operations Manager to assist the Lending Processing Manager from a lending operational perspective. The successful candidate will interact with customers and agents, coordinating with the Hub and in-country teams to deliver loan fulfillment and life cycle management services.
Key Responsibilities
- Verify transactions and ensure document details are accurate
- Respond to enquiries regarding the status of processing
- Act as the first point of contact for internal and external parties on team matters impacting the business
- Accountability for Risk and Compliance
- Identify potential risks and present solutions to Team Leader/Manager
- Process loan drawdown, renewal, and repayment preparation
- Facilitate limit loading and maintain internal processes and policies
Requirements
- Over 7 years of relevant working experience in loan operations/credit administration
- Strong knowledge of Loan IQ application
- Good written and oral communication skills in English
- Ability to manage priorities and interact with stakeholders
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