Gold Loan Operations Manager

3 weeks ago


Bengaluru, Karnataka, India Nitstone Finserv Full time

Key Responsibilities:

• Achieve disbursement and collection targets for Gold loan operations

• Adhere to cost budgets and ensure branch profitability

• Ensure high levels of customer experience and prompt follow-up for regular repayment of Gold loans

• Adhere to laid-down processes and guidelines in respect of Gold loan process and policy

• Ensure strict compliance to code of conduct and continuous learning and certification on various topics assigned

Requirements:

• Eight to Ten years of experience in handling Gold loan business operations in Gold loan companies/NBFCs

• Deep knowledge of Gold loan products, guidelines, and processes

• Language skills: English, Hindi, Kannada

• Age: 30 to 35 years (relaxable for candidates with higher experience)

• Basic IT skills: Microsoft Office



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