Associate Manager- Loan Operations

2 months ago

Bengaluru, India ANZ Full time

About the Role: To assist the Lending Processing Manager from Lending operational perspective. Interact with customers / agents and co-ordinate among the Hub and / or in-country teams to deliver loan fulfillment and life cycle management services. Support the team on other global / regional initiatives as and when required. Strong knowledge of Loan IQ application is mandatory for this role. Staff should be well versed with Bilateral and Syndicated deals set up and maintenance.



Roles & Responsibilities



  • Conduct checks before processing, ensuring all documents' details are accurate, verify transactions
  • Respond to enquiries regarding the status on processing
  • Act as a first point of contact for internal and external parties for all team matters impacting the business, including Business Continuity Plan
  • Good knowledge of systems and applications
  • Accountability for Risk and Compliance
  • Take initiative to identify potential risk of processes or services improvements, and present to Team Leader/Manager with the solutions and the benefits
  • Loan Drawdown/ Renewal/ Repayment Preparation, processing and maintenance of documentation relating to loan drawdown. Follow up docs and monitoring for completeness
  • Facilitate limit loading and maintain internal processes / guidelines / policies in core systems i.e. Razor, Midanz, Finacle as BCP backup
  • Preparation of APRA Large Exposure Report / other credit related reports to regulatory bodies and Head office as requested
  • Maintenance fee records with EUDT Tool, issuing fee letter & monitoring the fees received in Ledger account
  • Liaison with Hub for Month-end fee posting to P/L account
  • Processing of data and documents as instructed within the Lending Ops environment, including preparation of drawdown and SWIFT messages
  • Participate and facilitate the projects which assigned by the management
  • Provide consistent and professional satisfying services to internal (i.e. Relationship Manager and other relevant stakeholders) and external clients
  • Address queries from stakeholders in a timely and professional manner
  • Escalation of any concerns from customers/ stakeholders to Line Manager immediately


What will you bring:

  • Over 7 + years of relevant working experience in loan operations/credit administration, loan documentation, security documentation drafting, Loan IQ experience preferred, executed document checking and credit administration in bank environment for corporate and institutional customers.
  • Understand operational mindset and strive to enhance efficiency of operational flow. (Preferably in Institutional segment) - The ability to work autonomously and as part of a team with particular emphasis on successfully building collaborative relationships internally and externally.
  • Good written and oral communication skills in English.
  • Ability to manage priorities and interact with relevant stakeholders to meet the deadlines.
  • Self-motivated with strong organisational and co-ordinations skills.
  • Strong problem solving, analytical & decision-making ability - able to make sound decisions under pressure. Able to build strong, open & collaborative working relationships.

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