Technical Associate
6 days ago
Technical Associate - Windows Administrator
Location: Hyderabad
Experience: 1-2 years
30 days joiners preferred.
Kindly do apply here or share your resume to nsenthil.kumar@genpact.com with Sub of " Technical Associate - Windows Admin" along with notice period.
Genpact is hiring Windows Server Engineer who must patch, maintain, and troubleshoot windows server issues.
· They would help to patch the servers, remediate vulnerabilities, monitor, test and resolve server related queries to their client or company.
· They provide support for IT infrastructure services on all hosted windows operating system flavors from Windows server 2008 to Windows server 2022.
Windows Server Support Engineer Responsibilities:
· Apply security updates on the server using Microsoft configuration manager (SCCM).
· Vulnerability remediation
· Troubleshoot patching issues
· Troubleshoot server connectivity issues from vcenter, ILOs.
· Monitor server health
· Troubleshoot CPU, Disk space, RDP, server connectivity issues etc
· Generate compliance/vulnerability reports
· Document key issues/root cause
· Installation & Configuration of Server OS
· Server Decommissions
· Handling tickets – Incidents/Tasks/Change management requests
· Work with users across different locations on various issues
Windows Server Support Engineer Requirements:
· Windows OS – Win 2008/Win2012 R2/Win2016/Win2019/Win2022
· Deployment Tools – WSUS, SCCM
· Server Hardware – Dell/HP/Cisco UCS
· Automation – PowerShell
· Ticketing Tools – ServiceNow
· Basic understanding of Windows Active Directory, DNS, DHCP
· Good communication skills
· Outstanding troubleshooting skills
· Outcomes Oriented – Successfully manage a set of responsibilities until its completion
· Team Player with a capability to work successfully with various personalities
· Work well under pressure
· Operate self-sufficiently from home and office as well when required
· Good Knowledge on Virtualization Technology (VMware ,VCenter)
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