Incident Recovery Lead
5 days ago
We are looking for a highly capable and technically adeptIncident Recovery Leadto drive end-to-end management and resolution of Major & critical incidents across ourOpen RANandcloud-native 5G coreinfrastructure. You will take ownership of real-time incident management coordination, orchestrating recovery efforts across disaggregated RAN components (DU, CU, RU), 5G Core Network Functions (AMF, SMF, UPF, etc.), and the underlying Kubernetes-based cloud platforms. This role is vital in ensuring high service availability and meeting SLA targets in a distributed, virtualized, and automated network environment. Act as the central incident commander during high-severity network events impacting RAN or 5GC workloads. Principle Responsibilities: Coordinate cross-domain recovery teams spanning Open RAN, IP Transport, 5G core, orchestration, and cloud infra (Kubernetes, CNFs/VMs). Lead incident bridges and war rooms withstructured approach and clear technical guidance while maintaining regular customer and stakeholder updates. Interface with vendors and partners when required and assure the effectiveness of the ecosystem for a speedy recovery. Own and continuously evolve the incident recovery framework, including playbooks, escalation paths, and recovery automation pipelines. Drive Post-Incident Reviews (PIRs) with initial RCA, impact analysis, and actionable remediation plans. Monitor and improve KPIs such a MTTR, and Network performance during incidents. Champion continuous improvement initiatives including training sessions, simulation drills, and knowledge sharing to strengthen the operational readiness of the incident response team. Ensure compliance with regulatory requirements and security policies during incident handling and data collection. Support capacity planning and change management processes by providing incident trend analysis and risk assessment insights. Qualification & Required Skills: Bachelor degree in Telecom/ICT engineering or equivalent , Master degree will be a plus. Minimum8+ yearsof progressive experience in telecommunications network operations, incident management, or network engineering. Proven track record in managing high-severity incidents in complex, multi-vendor mobile network environments. Strong Knowledge of Open RAN architecture and 5G core networks in cloud-native environments. Familiarity with Kubernetes, CNFs, container orchestration, and cloud-native infrastructure monitoring tools. Excellent analytical and root cause analysis skills. Calm under pressure, decisive in critical situations. Strong communication and leadership skills with proven capabilities of effectively managing high base of internal and external stakeholders.
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Incident Response Analyst
5 days ago
New Delhi, India Vontier Full timeHi,As the Information Security Senior Global Incident Response Analyst, you will play a critical role in the organization's cybersecurity efforts. The position is responsible for acting as a senior analyst during security incidents, coordinating efforts with various members of the Incident Response Team, ensuring Preparation, Identification, Containment,...
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Incident Response Analyst
1 week ago
New Delhi, India Vontier Full timeHi,As theInformation Security Senior Global Incident Response Analyst , you will play a critical role in the organization's cybersecurity efforts. The position is responsible for acting as a senior analyst during security incidents, coordinating efforts with various members of the Incident Response Team, ensuring Preparation, Identification, Containment,...
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Incident Manager
3 days ago
New Delhi, India Talentoj Full timeRoles and Responsibilities:- Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams. - Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible. - Manage the end-to-end incident...
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ServiceNow Incident Management
3 days ago
New Delhi, India Tata Consultancy Services Full timeTCS is Hiring ServiceNow Incident Management For Kolkata locationExperience : 4 - 6 yearsMode of interview: VirtualLocation : KolkataJOB DESCRIPTION:Must have:- Excellent communication and customer handling skills - Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions....
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ServiceNow Incident Management
5 days ago
New Delhi, India Tata Consultancy Services Full timeTCS is Hiring ServiceNow Incident Management For Kolkata locationExperience: 4 - 6 yearsMode of interview : VirtualLocation: KolkataJOB DESCRIPTION: Must have: Excellent communication and customer handling skills Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions....
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Major Incident Manager
1 week ago
New Delhi, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring forMajor Incident SME!!Experience:4-6 years Location:Kolkata Date of Interview:08-Oct-2025(Wednesday) Mode of Interview:Virtual Required Technical Skillset: Excellent communication and customer handling skills Knowledge of investigation to determine the root cause of major incidents, identifying...
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Major Incident Manager
5 days ago
New Delhi, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring for Major Incident SME!!Experience: 4-6 yearsLocation: KolkataDate of Interview: 08-Oct-2025(Wednesday)Mode of Interview: VirtualRequired Technical Skillset:- Excellent communication and customer handling skills - Knowledge of investigation to determine the root cause of major incidents, identifying...
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Incident Manager
3 days ago
Delhi, India Talentoj Full timeRoles and Responsibilities:- Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams.- Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible.- Manage the end-to-end incident...
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Incident Manager
2 days ago
Delhi, India Talentoj Full timeRoles and Responsibilities:- Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams.- Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible.- Manage the end-to-end incident...
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Incident Manager
3 days ago
Delhi, India Talentoj Full timeRoles and Responsibilities:Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams.Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible.Manage the end-to-end incident lifecycle...
