Customer Service Analyst

3 days ago

New Delhi, India Floatap Full time

Company Description We have an opportunity for a Customer Service Analyst (International Voice Process) for a Top MNC Banking captive client in Pune. To briefly discuss the opportunity-Please feel free to email us with your resume at sushmita@floatap.com OR drop a text over WhatsApp to our Talent Advisors at 7386509307. Do mention time slot or availability for a brief telephonic conversation. We will ensure to contact you at earliest. Role Description This is for an International Voice Process Role with Exceptionally Good Communication Skills. We are looking for an Empathetic customer service representative with extensive background in conflict resolution and customer care. Should be well versed in working in customer service and problem solving environments. Excellent interpersonal skills Bachelor's degree in any discipline is a mandate Experience range: 2-9 years , Prior experience preferably from US OR UK Europe region OR international voice process. Shift Timings : its 24*7- Please be informed this role includes Night Shift as well- 1.30am to 10.30am. Location: Pune

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