Key Account Manager

4 weeks ago

Delhi, Delhi, India MSD Full time

Job Description: Key Account Manager

The Opportunity

  • Efficiently manage the therapy area by reaching out to customers, increasing product awareness, answering queries, and introducing new products.
  • Based in Mumbai, recognized as one of the Best Companies for Women in India by Avatar, 2019, 2020, and 2021.
  • Join the premier biopharmaceutical company with over 60 years of presence in Asia Pacific.

Our Sales team supports customers by providing clinical information, educational resources, and training programs to meet patient goals.

Your role plays a vital part in contributing to global medical advancement and breakthroughs that impact future generations with your skills and creativity.

What You Will Do

Key Responsibilities:

Customer Focus and Coverage

  • Proficiently handle therapy and product-related communication with medical professionals.
  • Identify key medical practitioners, prioritize customer coverage, and engage in customer-focused selling to drive prescription sales.
  • Plan visits to doctors, chemists, and wholesalers, maintain high customer confidence, and explore new business opportunities.

Sales Performance & Results

  • Achieve and exceed sales targets through effective sales strategies and product knowledge.
  • Enhance productivity levels by specializing in product and therapy knowledge, detailed skills, and exploring new business avenues.

Planning & Sales Performance Management

  • Strategically plan for demand generation, execute field work, follow up on feedback, and handle special campaigns.
  • Cover nursing homes, clinics, hospitals, and explore new business growth avenues within the assigned therapy area.

Key Account Management

  • Nurture strategic relationships with top accounts, possess in-depth company and customer knowledge, and strategize for long-term mutual benefits.

Communication Meets

  • Participate in meetings, conduct medical education programs, and guide team members within the therapy area.

Coaching and Supervision

  • Train and mentor new sales professionals, provide guidance in the therapy area, and liaise with stockists and distributors.

Company, Industry & Product Knowledge

  • Demonstrate extensive knowledge of company products, disease, competitor products, and promotional strategies.
  • Adhere to adverse event reporting guidelines and market analysis to maintain a quality customer list.

Building Relations

  • Lead scientific engagement, maintain relationships with customers, and work collaboratively to meet customer needs.

Distribution & Resource Allocation

  • Ensure inventory levels, prevent product expiry, and manage resource allocation efficiently.

Adherence to Internal Tools & Processes/ Administration/Values

  • Submit reports, adhere to company values, and undertake additional responsibilities as required.

What You Must Have

  • Degree in Sciences/B Pharm or equivalent
  • 5+ years of relevant experience with a minimum of 3 years in Oncology Sales
  • Proven ability to articulate data-driven findings and provide actionable recommendations.

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