Moglix - Director - Central Operations (10-13 yrs)

4 weeks ago


Noida, Uttar Pradesh, India iimjobs Full time

Key Role Related Skills:

  • BU's KPI tracking & monitoring.
  • Operational Excellence
  • Analytical skills
  • Setting up SOPs & driving them
  • Cross functional stakeholder management

Role Objective:
Centrally devise, execute and monitor operations blueprint with the objective of attaining accelerated growth for diverse business units.

Role Responsibilities:

  • Devise a central review mechanism to ensure visibility against all critical business & financial KPIs.
  • Uncover areas in our target customer domain where we can add more value through our product offerings.
  • Plan and execute operations rhythm for different businesses, with responsibility of sales operations, order fulfilment and customer success targets.
  • Identify alignment gaps with different team, and drive transparency and accountability through communication and collaboration.
  • Work crossfunctionally to structure problems, analyze opportunities, and develop solutions.
  • Using data analytics and market intelligence to enhance our value proposition.
  • Setup SOPs and drive them through training and reinforcement; that results in improving the key metrics that drive Customer NPS

Qualification & Experience:

  • 10+ years of exp. in P&L or account management or business operations
  • B2B/ Industrial/Packaging/ Distribution experience would be preferred though not a must
  • High level of ownership, willingness to set up things from scratch, high emotional intelligence
  • Strong sense of personal ownership and bias for action
  • Demonstrated ability to drive large scale operations and work with multiple senior stakeholder
  • Good communication & data analytical skills
  • B.Tech & MBA from a premier institutes (Tier1/ 1.5)


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