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Benefits Administration Services Associate III
3 months ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Expanded skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Establishes the appropriate approach for new assignments.
- Works with a limited degree of supervision.
Functional Knowledge
- Developed skillset in a range of processes, procedures, and systems.
Job Description
- Graduate from recognized universities.
- Candidate should have at least 3 to 5 years of experience in BPO Industry.
- Candidates with Claims Adjudication Experience will be preferred.
- Should have excellent email drafting skills.
- Possess strong Problem solving skills, analytical knowledge and communication skills- both written and verbal.
- Collaborative, high-energy and diligent work ethics to be displayed at all times.
- Strong ability to multi-task and support different functions based on business requirements.
- Complete tasks according to the established standards with limited instruction and supervision.
- Should possess team-based working style coupled with the zeal to expand the learning horizon and be open to new learning.
- Willingness to work in shifts in different time zones.
- Professional attitude and projection of professional company image.
- Ability to work under pressure esp. during Peak seasons.
- Stay aligned to the Company's Mission, Vision & Values.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.