Head - Operations - eCommerce (8-12 yrs)

3 weeks ago


Bengaluru, Karnataka, India iimjobs Full time

ROLE:

OPERATIONS HEAD

LOCATION:

BENGALURU

Key Responsibilities:

Systems and Process Design:

  • Design and implement operational systems for different business models, that ensure smooth flow and transparency throughout the process.
Team Management

  • Manage a dedicated team of operations personnel, ensuring effective performance and collaboration.
  • Foster a culture of excellence, accountability, and continuous improvement.

Stakeholder Engagement:

  • Partner with farmers and buyers to understand their needs and expectations.
  • Build strong relationships with suppliers and logistics partners to ensure efficient operations.
  • Collaborate with other business functions to align operations with company goals

Optimization and Improvement:

  • Leverage data analytics to identify bottlenecks, measure performance, and drive continuous improvement initiatives.
  • Identify and implement costsaving measures and process optimizations.
  • Stay informed of industry best practices and emerging technologies to enhance operations
What We are Looking For

  • 8 to 12 years of experience in handling warehouse and logistics operations in ecommerce or FMCG companies
  • Proven track record of building and scaling operational systems and processes for a startup.
  • Experience managing and optimizing operations across multiple locations simultaneously.
  • Deep sense of business and focussed on farmer & customer experience in building solutions.
  • Strong leadership and communication skills, with the ability to motivate and engage a team.
  • Flexibility and adaptability to changes in business needs.
  • Willing to travel and drive implementations on the ground.
  • Ability to handle multiple tasks efficiently and remain organized under pressure.
  • Excellent problemsolving and decisionmaking abilities

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