Manager - Key Accounts - FMCG/D2C - IIM/MDI/FMS/ISB (1-7 yrs)

3 weeks ago


Gurgaon, Haryana, India iimjobs Full time
Manager - Key Accounts

Key Responsibilities:

  • Develop and execute strategic plans to achieve sales targets and maximize revenue through online retail channels.
  • Act as the primary point of contact for key online retailers like Amazon, Flipkart, and Nykaa, fostering strong partnerships and addressing any issues or concerns promptly.
  • Analyze sales data and market trends to identify opportunities for growth and optimization, adjusting strategies as needed.
  • Collaborate closely with internal teams such as marketing, product development, and supply chain to ensure alignment and support for online retail initiatives.
  • Monitor competitor activities and industry developments to stay informed about market trends and best practices.
  • Conduct regular performance reviews with online retail partners, providing insights and recommendations for improvement.
  • Manage promotional activities, pricing strategies, and inventory levels to drive sales while maintaining profitability.
  • Resolve any disputes or escalations with online retailers effectively, demonstrating strong problem solving skills and a customercentric approach.
  • Ensure compliance with all relevant policies, regulations, and contractual agreements.
  • Stay uptodate with the latest ecommerce trends, tools, and technologies to continuously optimize online retail operations.

Key Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field. MBA from Tier 1 Business Schools preferred.
  • Proven experience in key account management or business development, preferably within the FMCG or consumer goods industry.
  • Strong understanding of ecommerce platforms and online retail dynamics, with experience working with Amazon, Flipkart, and/or Nykaa being highly desirable.
  • Exceptional problemsolving skills with the ability to analyze data, identify root causes, and develop effective solutions.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
  • Highly organized and detailoriented, with the ability to manage multiple projects simultaneously and meet tight deadlines.
  • Strategic thinker with a logical approach to decisionmaking and a proactive attitude towards achieving objectives.
  • Experience in stakeholder management and crossfunctional collaboration.
  • Ability to thrive in a fastpaced startup environment and adapt quickly to change.


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