Strategic Accounts Manager
3 weeks ago
Responsibilities:
- Manage our key accounts portfolio
- Achieve assigned strategic account objectives
- Establish strong, longterm client relationships
- Communicate with major clients on a regular basis and respond to specific queries
- Suggest solutions and innovative ideas to meet client needs
- Handle complaints and problems in a timely and effective manner
- Act as the liaison between key customers and internal teams
- Identify and approach new potential strategic customers
- Monitor sales performance metrics
- Prepare monthly, quarterly and annual reports and forecasts
Requirements and skills:
- Proven work experience as a Strategic account manager or Key account manager
- Solid sales experience in B2B environment
- Hands on experience with CRM software and Account management systems
- Understanding of sales performance metrics
- An ability to address customer requests in a timely manner
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation skills with a problemsolving attitude
- Availability to travel as needed
- BSc degree in Sales, Business Administration or relevant field
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