Strategic Accounts Manager

3 weeks ago


MumbaiDelhi NCR, India iimjobs Full time
Strategic Accounts Manager

Responsibilities:

  • Manage our key accounts portfolio
  • Achieve assigned strategic account objectives
  • Establish strong, longterm client relationships
  • Communicate with major clients on a regular basis and respond to specific queries
  • Suggest solutions and innovative ideas to meet client needs
  • Handle complaints and problems in a timely and effective manner
  • Act as the liaison between key customers and internal teams
  • Identify and approach new potential strategic customers
  • Monitor sales performance metrics
  • Prepare monthly, quarterly and annual reports and forecasts

Requirements and skills:

  • Proven work experience as a Strategic account manager or Key account manager
  • Solid sales experience in B2B environment
  • Hands on experience with CRM software and Account management systems
  • Understanding of sales performance metrics
  • An ability to address customer requests in a timely manner
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Strong negotiation skills with a problemsolving attitude
  • Availability to travel as needed
  • BSc degree in Sales, Business Administration or relevant field


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