AGM - Strategic Account
3 weeks ago
Role
Strategic Account Manager
Job Level/ Designation
M2
Function / Department
VIBS
Location
Delhi
Job Purpose
· To position VIL as the preferred Technology partner by using thought leadership, Industry insights and Design thinking.
· To drive business outcomes by partnering with CXOs to co-create value.
Key Result Areas/Accountabilities
· Responsible for overall Account strategy
· Responsibility for delivering Top Line and Bottom-line DB : Sales & Business Development
· Execute strategy for GTM, Sales for achieving the overall Large Account Segments DB & incremental CMS & RMS
· Own C-level /E-Level engagement
Key performance indicators:
· Financial Metrics - Revenue
· Competitive – Share of Wallet & NPS
· Pipeline – Quality/Quantity , Conversion, Win Loss rate, ESMS compliance
· Product Penetration Index(PPI) ratio and contribution to revenue
· Transformational Deals(As defined)
Core Competencies, Knowledge, Experience
Competencies
· Experience in managing global and a track record of global accounts/ enterprise solution selling
· Experience in complex change management and operating in a matrix, fast moving and technical environment.
· Experience in working in multi-cultural environment ability to manage an international and distributed team.
· Team player, strong influence and relationship management skills, customer centric.
· Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments
Learning
· To learn new products and services so as to be updated with the Customer needs and market trends
Apply the learning in own Customer scenarioMust have technical / professional qualifications
· Experience handling Strategic Accounts and C-level engagement
· Education: MBA and Engineering background preferred
· 5+ years of experience
Should have preferably worked with IT/ ITES, Banking, Telecom, Technology-
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