Sales Partner Compliance, Program Manager

4 weeks ago


Bengaluru, Karnataka, India Adobe Full time

JOB LEVEL

P30

EMPLOYEE ROLE

Individual Contributor

Responsibilities (High Level):

  • Manage existing Sales Partners Compliance Screening Program with daily hands-on operations and timely processing of new and existing partners.
  • Implement and deploy new Enhanced Partner Screening Process (in new tool).
  • Create program metrics and summary to stakeholders on a regular basis.

Responsibilities (Detailed):

1. Manage and operate existing Partner Screening Program

  • Ensure process is operational, from due diligence until resolution of new and existing partners, amongst each of the responsible team members.
  • Address and resolve with urgency, each inquiry or escalation from stakeholders (e.g., Sales, Sales Ops., Legal Compliance, Deal Desk, etc.)
  • Respond with urgency to Internal Audit and Legal Compliance requests for partner information.
  • Follow and propose updates as necessary to SOPs for onboarding each partner type, from initial proposal through completion of onboarding process.
  • Conduct regular reviews for State Owned Entities.
  • Define and deploy mitigation controls on issues found
  • Act as main point of contact for partners arriving from M&A activities (if any).

2. Implement and deploy new Enhanced Partner Screening Process

  • Implementation of new tool (setting up API, data migration transfer, setting up parameters)
  • Provide training on the updated process and tool
  • Deployment (begin processing cases, quality checks, address issues)
  • Detail each process, standard operating process, tutorials.
  • Regular review with management all points above plus how the tool is working, what needs to be changed, fixed, fine-tuned.

3. Quarterly review of Partner Screening Programs

  • Create and present program metrics to stakeholders (volume of requests, time to completion, types of partner onboarding requests, regional map of partners, number/type of mitigations, etc., including trends over time)
  • Include highlights/lowlights/insights
  • Changes/updates/what's next
  • Issues/ remediations

Internal Opportunities

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Put your best foot forward:

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Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

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