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Manager - Customer Service Operations Cloud Security Customer Service Operations - B3201 2
4 weeks ago
Date: 3 Oct 2023
Location:
Mumbai, India
Company:
Tata Communications
Job Family Descriptor
Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise
Broad outline of the Role
Purpose
Broad objective of the role
Operating Network - Key External
Operating Network - Key Internal
Size and Scope of Role - Financial
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Size and Scope of Role - Other size parameters
Minimum qualification & experience
Other knowledge/skills
Key Responsibilities
Technical Competencies
Knowledge / Skills
Communication Skills
Job Segment:
Operations Manager, Service Manager, Engineer, Customer Service, Operations, Engineering
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Mumbai, Maharashtra, India timesjobs Full timePosition: Manager - Customer Service Operations (Cloud & Security Customer Service Operations) - B3201_2Date: 2 Apr 2024Location: Mumbai, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and...
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Mumbai, Maharashtra, India timesjobs Full timePosition: Manager - Customer Service Operations (Cloud & Security Customer Service Operations) - B3201_2Date: 2 Apr 2024Location: Mumbai, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and...
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Mumbai, Maharashtra, India timesjobs Full timeManager - Customer Service Operations (Cloud & Security Customer Service Operations) - B3201_2Date: 2 Apr 2024Location: Mumbai, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and Security...
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Mumbai, Maharashtra, India Tata Communications Ltd Full timeApply for Manager Customer Service Operations Cloud & Security Customer Service Operations B3201_2, Career Progress Consultants in Mumbai for 4 - 7 Year of Experience on
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Mumbai, Maharashtra, India Tata Communications Ltd Full timeApply for Manager Customer Service Operations Cloud & Security Customer Service Operations B3201_2, Career Progress Consultants in Mumbai for 4 - 7 Year of Experience on
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