Customer Service
Found in: beBee jobs IN - 2 weeks ago
Join us as a Customer Service & Operations Analyst
In this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bankWe're offering this role at senior analyst levelWhat you'll do As our Customer Service & Operations Analyst, you'll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You'll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIsProviding specialist support by monitoring and sharing MICollecting and analysing the required information from the customers and businessesReviewing processes which could be enhanced to improve the customer experienceThe skills you'll need In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. You'll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you'll demonstrate: An awareness of changes in trends, policies and regulationsAn understanding of our industry and its customersA thorough understanding of products, processes and banking systems"The role is an exception to A3 to B5 progression programme and hence only B5 grade employees will be eligible to apply".-
Customer Service Engineer
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India RGF Professional Recruitment India Full timeHiWe have job opportunity for Japanese MNC ,kindly go through the below mentioned details and revert back with your updated resume if interested.Position : SMT Service EngineerExperience : 4-8 Years Location-Gurgaon (Close to MG road metro station)Job Description:-• Customer Service support for India customer accounts / Report to Service Manager .•...
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Customer Service
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India NatWest Group Full timeJoin us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you deal...
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Customer Service
Found in: beBee jobs IN - 1 week ago
Gurgaon, Haryana, India NatWest Group Full timeJoin us as a Customer Service & Operations AnalystThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomesYou'll be actively participating in initiatives to improve customer service, processes and proceduresYou'll hone your existing analytical skills and be well positioned to...
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Customer Service
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India NatWest Group Full timeJoin us as a Customer Service & Operations AnalystThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomesYou'll be actively participating in initiatives to improve customer service, processes and proceduresYou'll hone your existing analytical skills and be well positioned to...
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Customer Service Executive
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India myTVS Full timeAs a Customer Care Agent you will be responsible for ensuring complete customer satisfaction and cross-selling. The person will need to work over all aspects of customer care i.e. resolving problems, cross-selling of new products, etc. Job Responsibilities Interact and respond to customer queries over email, telephone, chat Both Inbound and outbound calling...
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Customer Service/Customer Support Internship
Found in: beBee jobs IN - 22 hours ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the internship:Key responsibilities:1. Responding to customer inquiries via phone, email, and chat2. Providing exceptional support and resolving issues3. Maintaining a positive customer experienceLocation - Sector 44, Gurugram. > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship...
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Customer Service Associate Fresher Job
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the job:Paisabazaar is hiring an associate service consultant for the Gurgaon location. Golden opportunity to start your career with Only face-to-face interviews are available (No telephonic/virtual interviews available)Key responsibilities: 1. Assisting customers in the sale of a range of financial products on the phone2. Working only on the day...
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Customer Service Associate Fresher Job
Found in: beBee jobs IN - 1 week ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the job:Paisabazaar is hiring an associate service consultant for the Gurgaon location. Golden opportunity to start your career with Only face-to-face interviews are available (No telephonic/virtual interviews available)Key responsibilities:Assisting customers in the sale of a range of financial products on the phoneWorking only on the day...
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Customer Service Associate Job
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the job:Key responsibilities:1. Take ownership of customer issues2. Troubleshoot problems and drive resolutions3. Escalate unresolved issues to relevant internal teams4. Collect prompt and accurate customer feedback5. Document knowledge as solution articlesDeadline: :59:59Other perks:Informal dress code, Health InsuranceSkills required:MS-Office,...
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Customer Service Associate Job
Found in: beBee jobs IN - 1 week ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the job:Key responsibilities:Take ownership of customer issuesTroubleshoot problems and drive resolutionsEscalate unresolved issues to relevant internal teamsCollect prompt and accurate customer feedbackDocument knowledge as solution articlesDeadline: :59:59Other perks:Informal dress code, Health InsuranceSkills required:MS-Office, Problem Solving,...
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Customer Service Executive Fresher Job
Found in: beBee jobs IN - 5 hours ago
Gurgaon, Haryana, India Paisabazaar Full timeAbout the job:Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Providing exceptional support and resolving issues.Maintaining a positive customer experience.Location - Sector 44, Gurugram.Deadline: :59:59Other perks:Informal dress code, Health Insurance, Life InsuranceSkills required:English Proficiency (Spoken), English...
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Customer Support Executive
Found in: beBee jobs IN - 3 days ago
Gurgaon, Haryana, India timesjobs Full timeLocation: GurgaonOpenings: 15Job DescriptionEngage with customers through email and calls, who need Forex products. Details of those prospective customers would be provided. One just has to connect & take it ahead.Understanding the requirement & acting like a consultant to the customers offering them best recommended services and solutions.Assist customers...
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Service Reliability Engineer
Found in: beBee jobs IN - 22 hours ago
Gurgaon, Haryana, India BT Full timeService Reliability EngineerJob Req ID: 32865Posting Date: 1 May 2024Function: Customer ServiceUnit: BusinessLocation:9th & 10th Flr, Gurugram Info , Gurugram, IndiaSalary: CompetitveSRE – Service Reliability EngineerHiring Manager: Mudit JindalCareer Grade: FInternal Closing Date: 6-May-24Location: GurugramPurpose of this rolePart of a front line,...
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customer support executive
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India AIR HR Solutions Full timeJob Title- Customer Support ExecutiveWe're looking for a Customer Support Executive who is passionate about customer service and enjoys working in a fast-paced environment. The candidate will be responsible for making calls to customers, answering inbound calls from customers, and providing excellent customer service.Key Responsibilities: - Take inbound and...
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Customer Relationship Executive
Found in: beBee jobs IN - 22 hours ago
Gurgaon, Haryana, India timesjobs Full timeJOB DETAILSData mining for searching relevant / prospective clients from the assigned territories.To make cold calls to the prospective clients and promote our engineering services viz : Structural Detailing, BIM, Precast etc.Maintain systematic data of all the sales promotion transactions in Salesforce.Lead generation , booking appointments of the...
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customer support executive
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India Rashi Infomedia marketing Private Limited Full timeJD of care manager.Responsibilities:Manage and address concerns related to Field Sales Executives (FSE) and Business Development Leads (BDL), ensuring efficient resolution and maintaining positive relationships.Assist in resolving payout-related concerns for FSE and BDL members, including but not limited to commission calculations, payment discrepancies, and...
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AGM/GM - Customer Care - BFSI/Education (14-18 yrs)
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India iimjobs Full timeDrafting, implementing, and executing policies and procedures to facilitate a Quality Customer Service Experience.- Handling a proficient Customer Service team, training and grooming them to resolve customer issues.- Hire, coach and mentor new joiners.- Dealing with day-to-day customer queries across various touch points and addressing sensitive customer...
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AGM/GM - Customer Care - BFSI/Education (14-18 yrs)
Found in: beBee jobs IN - 1 week ago
Gurgaon, Haryana, India iimjobs Full timeDrafting, implementing, and executing policies and procedures to facilitate a Quality Customer Service Experience. Handling a proficient Customer Service team, training and grooming them to resolve customer issues. Hire, coach and mentor new joiners. Dealing with daytoday customer queries across various touch points and addressing sensitive customer queries...
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IndiGo Airlines
Found in: beBee jobs IN - 2 weeks ago
Gurgaon, Haryana, India iimjobs Full timePosition Title - Vertical Head - Business Technology - Airport Operations and Customer Service (AOCS) - Airlines - GurgaonCompany Name - IndiGo AirlinesWork Mode - WFO (All 5 days Mandatory)Job Location - GurgaonQualification & Experience:- Graduate / Post Graduate ideally as Engineer with relevant Business Technology Experience- Should have experience more...
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Finance Shared Services Analyst E
Found in: beBee jobs IN - 1 week ago
Gurgaon, Haryana, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%This position is for contract analyst with a defined role in reviewing and setting up customer contracts into billing system, ensuring accurate monthly recurring billing, CA will also be...