Current jobs related to Professional Client Tech Support Engineering at Fiserv Inc - Bengaluru, Karnataka - timesjobs
-
Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Fiserv Full timeAbout FiservFiserv is a global leader in payments and financial technology, serving clients in over 100 countries. Our commitment to innovation and excellence has earned us a spot on Fortune's "World's Most Admired Companies" list 9 out of the last 10 years.Job SummaryWe're seeking a skilled Technical Support Engineer to join our team. As a key member of our...
-
Client Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Graebel Companies Inc. Full timeAbout Graebel Companies Inc.Graebel Companies Inc. is a leading provider of talent mobility and relocation solutions to Global 1000 firms and their employees. We pride ourselves on delivering exceptional customer service and believe that happy and fulfilled employees make it happen.Job SummaryWe are seeking a highly skilled Client Support Specialist to join...
-
Client Support Specialist
1 week ago
Bengaluru, Karnataka, India Graebel Companies Inc. Full timeAbout the Role:We are seeking a highly skilled Client Support Specialist to join our team at Graebel Companies Inc. As a key member of our client support team, you will be responsible for providing exceptional support to our clients, including escalation support and reporting requests.Key Responsibilities:Provide general relocation policy queries from...
-
Client Support Specialist
3 weeks ago
Bengaluru, Karnataka, India InvestCloud, Inc. Full timeJob SummaryWe are seeking a highly skilled Client Support Analyst to join our team at InvestCloud, Inc. This role is responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesInvestigate and resolve client issues in a timely and efficient mannerEnsure proper escalation and response to customer issues,...
-
Client Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Graebel Companies Inc. Full timeWe are seeking a skilled Client Support Specialist to join our team at Graebel Companies Inc. The ideal candidate will provide exceptional support to our clients, ensuring the smooth execution of their mobility programs.Key Responsibilities:Provide escalation support and reporting requests to clientsEnsure compliance with client policies and Graebel's...
-
Client Support Consultant
6 days ago
Bengaluru, Karnataka, India Graebel Companies Inc. Full timeAbout the RoleAs a Client Support Consultant at Graebel Companies Inc., you will play a critical role in delivering exceptional customer service and supporting our clients' mobility programs. Your primary responsibility will be to provide timely and accurate support to clients, ensuring that their relocation programs are executed in compliance with policy...
-
Client Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Graebel Companies Inc. Full timeClient Support ConsultantGraebel Companies Inc. is seeking a highly skilled Client Support Consultant to join our team. As a key member of our client services team, you will provide exceptional support to our clients, ensuring their mobility programs are executed with precision and efficiency.Key Responsibilities:Provide escalation support and reporting...
-
Enterprise Identity Client Platform Engineer
1 week ago
Bengaluru, Karnataka, India Okta, Inc. Full timeAbout Okta, Inc.Okta, Inc. is a leading Identity and Access Management company that enables secure and seamless access to applications and resources. Our mission is to empower individuals and organizations to safely use any technology, anywhere, on any device or app.At Okta, we celebrate diversity, equity, and inclusion in all aspects of our business. We're...
-
Client Support Specialist
1 week ago
Bengaluru, Karnataka, India InvestCloud, Inc. Full timeKey Responsibilities: As a Client Support Analyst at InvestCloud, Inc., you will be responsible for taking ownership of issues and investigating them to resolution. This includes ensuring proper escalation and response to customer issues, both to the customer directly and to other departments within the company. You will focus on security practices and data...
-
Client Support Specialist
2 weeks ago
Bengaluru, Karnataka, India InvestCloud, Inc. Full timeJob SummaryInvestCloud, Inc. is seeking a highly skilled Client Support Analyst to join our team. As a key member of our support team, you will be responsible for resolving customer issues in a timely and efficient manner.Key ResponsibilitiesInvestigate and resolve customer issues in a timely and efficient mannerEnsure proper escalation and response to...
-
Mainframe Performance and Capacity Expert
3 days ago
Bengaluru, Karnataka, India Fiserv Full timeAbout This RoleWe are seeking a highly skilled Mainframe Performance and Capacity Engineer to join our team at Fiserv.This is a critical role that requires a deep understanding of Mainframe architecture, performance principles, and optimization techniques.Conduct thorough performance analysis and tuning activities for Mainframe systems, including CPU...
-
Technical Support Professional
5 days ago
Bengaluru, Karnataka, India NetApp Full timeJob Title: Technical Support EngineerWe are seeking an experienced Technical Support Engineer to join our team at NetApp Inc. to provide enterprise-level assistance to our customers. You will be responsible for diagnosing and troubleshooting software and hardware problems with respect to NetApp Storage, and delivering timely and accurate solutions to...
-
SAP Support Professional
3 days ago
Bengaluru, Karnataka, India Tech Mahindra Full time**Job Description**We are looking for an exceptional SAP Support Professional to join our team at Tech Mahindra.**Key Responsibilities**Investigate and resolve complex system issues for Fortune 500 companies.Apply effective problem-solving skills and think independently.Debug business processes using ABAP and ABAP OO.Work with colleagues and customers...
-
Mainframe Performance and Capacity Engineer
2 weeks ago
Bengaluru, Karnataka, India Fiserv Full timeMainframe Performance and Capacity EngineerFiserv is seeking a highly skilled Mainframe Performance and Capacity Engineer to join our team. As a key member of our team, you will be responsible for analyzing, optimizing, and monitoring the performance of our Mainframe systems and applications to ensure they meet business requirements efficiently.Key...
-
Client Support Specialist
1 week ago
Bengaluru, Karnataka, India Graebel Companies Inc. Full timeClient Support SpecialistWe are seeking a highly skilled Client Support Specialist to join our team at Graebel Companies Inc. This individual will provide exceptional support to our clients, ensuring their mobility programs are executed in compliance with policy and our standards.Key Responsibilities:Answer general relocation policy queries from internal...
-
Customer Support Specialist
1 week ago
Bengaluru, Karnataka, India Mudrex Inc. Full timeAbout the RoleMudrex Inc. is a leading fintech company that is revolutionizing the way businesses interact with cryptocurrency. As a Customer Support Executive in the Saber Money team, you will play a critical role in ensuring that our B2B clients have a seamless experience with our platform.Key ResponsibilitiesClient Query Resolution Respond to incoming...
-
Mainframe Performance Engineer
3 weeks ago
Bengaluru, Karnataka, India Fiserv Full timeMainframe Performance and Capacity SpecialistFiserv is seeking a highly skilled Mainframe Performance and Capacity Specialist to join our team. As a key member of our IT organization, you will be responsible for ensuring the optimal performance and capacity of our Mainframe systems and applications.Key Responsibilities:Conduct performance analysis and tuning...
-
Sales Professional
2 weeks ago
Bengaluru, Karnataka, India Affinity Global Inc Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Professional to join our team at Affinity Global Inc. as an Advertiser Sales Representative. In this role, you will be responsible for driving mobile advertising sales for VEVE, a performance marketing platform that connects brands/advertisers to OEMs.Key Responsibilities:Grow existing...
-
Technical Support Professional
2 days ago
Bengaluru, Karnataka, India Broadcom Inc. Full timeJob OverviewWe are seeking a highly skilled Technical Support Engineer to join our team at Broadcom Inc. in a dynamic and collaborative environment. As a Technical Support Engineer, you will be responsible for resolving customer technical issues, supporting the team, and the support operation.Key ResponsibilitiesResolving customer technical issues through...
-
Technical Support Professional
3 days ago
Bengaluru, Karnataka, India Tech Mahindra Full timeJob Overview:Job Summary: Tech Mahindra is seeking a skilled Technical Support Professional to provide timely and effective support for users of the Syndigo Enterprise PIM/MDM Platform.Responsibilities:Deliver high-quality support services to ensure customer satisfaction and drive business growth.Collaborate with cross-functional teams to implement...
Professional Client Tech Support Engineering at Fiserv Inc
3 months ago
Professional, Client Tech Support Engineering
Tier2 App Support
Responsibilities
Requisition ID:
R
Date posted: 07/30/2024
End Date: 07/31/2024
City:
Bengaluru
State/Region:
Karnataka
Country:
India
Location Type:
Onsite
Calling all innovators find your future at Fiserv.
Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.
We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely.
Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved.
If you want to make an impact on a global scale, come make a difference at Fiserv.What You will do
Service Delivery:
Perform routine work as per client requests
Validate application and system health after planned maintenance or on an ad-hoc basis to meet client expectations for system availability
Demonstrate ability to execute complex, technical system administration procedures.
Incident Management:
Respond to, investigate, and resolve issues involving production applications and services using documented procedures and solutions
Escalate and/or engage other support groups as needed to meet service targets for resolution quality and timeliness
Problem Solving:
Take a methodical and tenacious approach to identify underlying problems and make recommendations for resolution
Case Management:
Prioritize tickets
Regularly pick, update, and communicate as needed to resolve issues in a timely manner
Follow Customer First approach and ensure customer satisfaction when addressing to the tickets
Documentation:
Accurately and concisely document production support issues for subsequent root cause, operational and management analysis, and reporting.
Contribute to the continuous improvement of reference material by proactively filling gaps, correcting mistakes, and resolving ambiguity. Seek review from colleagues on your proposed changes.
What you will need to have
Experience with and ability to use Microsoft Office applications
Ability to work under pressure to complete tasks on schedule and with high quality
Detail-oriented with the ability to execute complex, technical system administration procedures
Good understanding of ITIL framework and service delivery
Proven customer service skills
Excellent written and verbal communication
Able to work independently and as part of a broadly skilled team
Mobile application or financial applications experience
What would be great to have
Web Tier:
IIS administration, Web browsers, Navigation
Application Tier:
Windows Server applications
Data Tier:
SQL database & queries
Infrastructure:
Windows Server administration, using BAT/PowerShell/JavaScript, TCP/IP networking concepts
Splunk, Dynatrace, ControlM knowledge will be added advantage
Qualification in Information Technology or Computer Science
Ability to work non-standard hours and holidays as part of 24X7 team
Thank you for considering employment with Fiserv
Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.
As one of Fortune magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv.
Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address.We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call.
We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
