Client Support Specialist
4 weeks ago
Client Support Specialist
We are seeking a highly skilled Client Support Specialist to join our team at Graebel Companies Inc. This individual will provide exceptional support to our clients, ensuring their mobility programs are executed in compliance with policy and our standards.
Key Responsibilities:
- Answer general relocation policy queries from internal clients, including monitoring inquiries
- Data gathering and drafting first-level exception requests for transferee exceptions
- Daily audit of offers for data accuracy and tagging of correct relocation policy
- Updates vendor partners on missing information to ensure billing accuracy
- Maintaining process documents, including operating procedures, trainings, presentations, and internal sites
- Coordinate special projects, including client presentations, client/supplier training, and maintain relationships with clients
Requirements:
- Capability to manage and navigate complex cases
- Strong initiative to act and manage proactively vs. reactively
- Ability to read, analyze, and interpret general business periodicals, technical procedures, and numerical data
- Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
- Ability to write simple reports and general business correspondence
- Ability to effectively present information and respond to questions from management, customers, and employees
- Proficient in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint
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Client Support Specialist
1 month ago
Bengaluru, Karnataka, India Graebel Companies Inc. Full timeWe are seeking a skilled Client Support Specialist to join our team at Graebel Companies Inc. The ideal candidate will provide exceptional support to our clients, ensuring the smooth execution of their mobility programs.Key Responsibilities:Provide escalation support and reporting requests to clientsEnsure compliance with client policies and Graebel's...
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Client Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Graebel Companies Inc. Full timeAbout the Role:We are seeking a highly skilled Client Support Specialist to join our team at Graebel Companies Inc. As a key member of our client support team, you will be responsible for providing exceptional support to our clients, including escalation support and reporting requests.Key Responsibilities:Provide general relocation policy queries from...
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Client Support Specialist
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Bengaluru, Karnataka, India Graebel Companies Inc. Full timeAbout Graebel Companies Inc.Graebel Companies Inc. is a leading provider of talent mobility and relocation solutions to Global 1000 firms and their employees. We pride ourselves on delivering exceptional customer service and believe that happy and fulfilled employees make it happen.Job SummaryWe are seeking a highly skilled Client Support Specialist to join...
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