Customer Service Specialist

3 weeks ago


Mumbai Maharashtra India, Maharashtra Little Muffet Full time

Company Description Little Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve. Located in Mumbai, the company offers a seamless and enjoyable shopping experience. Role Description This is a full-time on-site role for a Customer Service Specialist located in Mumbai. The Customer Service Specialist will handle day-to-day tasks including providing excellent customer support, ensuring customer satisfaction, and managing phone communications with customers. You will resolve customer inquiries, maintain a positive customer experience, and work closely with other team members to enhance service quality. Qualifications Customer Support, Customer Satisfaction, and Customer Service skillsExcellent Phone Etiquette and Customer Experience skillsStrong communication and interpersonal skillsAbility to work in a team and independentlyExperience in the retail or fashion industry is a plusBachelor's degree in any field is



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