Customer Service Specialist

3 days ago


South Delhi Delhi India, Delhi Jumbo Full time

About us:


Jumbo is the fastest growing shopping app in the world. Get rewarded every time you shop on our app, play free games, and win exciting prizes.


About the Role:


We are looking for a Customer Support Representative to join our team. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction. Fluency in English is essential.


Location: South Delhi, New Delhi

Experience: 0 to 2 years

Budget: Upto ₹3 Lakhs

Work Schedule: 6 days a week (non-negotiable)


Key Responsibilities:


  • Respond to customer queries via phone, email, or chat in a timely and professional manner.
  • Provide accurate product and service information to customers.
  • Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Document customer interactions and issues in the system.
  • Collaborate with other teams to improve customer service and support processes.
  • Maintain a positive and professional attitude towards customers at all times.


Qualifications:


  • Strong communication skills in both English and Hindi.
  • Ability to multitask and manage time efficiently.
  • Problem-solving skills and the ability to remain calm under pressure.
  • Experience in customer service is a plus but not required.
  • Proficiency in using customer support software and tools is an advantage.

  • Sales Specialist

    1 week ago


    Delhi, Delhi, India Bring My Customer Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company Description is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales Specialist will be...


  • Delhi, Delhi, India Eseries Sports Pvt Ltd & SoftScience Tech Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Customer Support SpecialistLocation: New DelhiEmployment Type: Full-TimeDepartment: Customer Service / SupportExperience Required: 0–1 years (Freshers with strong communication skills may also apply)About the Role:We are seeking a Customer Support Specialist to join our team and ensure our customers receive outstanding service and support. The...


  • New Delhi, Delhi, India, Delhi SCG Full time

    About SCG in IndiaSCG, Southeast Asia’s most established industrial conglomerate, is expanding in India with a focus on sustainable building materials, innovative construction solutions, and advanced supply-chain capabilities—backed by more than a century of leadership in cement, building materials, packaging, and chemicals.Sustainable product...


  • Delhi, Delhi, India Benson Polymers Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionBenson Polymers Ltd. is a leader in the Indian adhesive and sealant market, trusted since 1992. The company manufactures and exports a wide range of adhesives and sealants, including Cyanoacrylate Adhesives, Colored Cyanoacrylate Gels, Water-based adhesives, Anaerobic, UV adhesives, Adhesive De-bonder, Spray Activator, PU & Acrylic...


  • Delhi, Delhi, India Pratiharye Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Pratiharye, we celebrate individuality, sensuality, and empowerment through a thoughtfully curated catalog of intimate lifestyle products. Designed for women, men, and the LGBTQ+ community, Pratiharye offers more than just products — we create experiences rooted in quality, comfort, and empowerment. Our offerings include elegant...


  • Delhi, Delhi, India TPEG International LLC Full time ₹ 3,60,000 per year

    Job Description: Customer Research SpecialistJob Title: Customer Research SpecialistDepartment: Marketing / Product / Customer InsightsReports To: Head of Marketing / Director of Customer Experience / Research ManagerLocation: Okhla, DelhiEmployment Type: Full-time.Job Summary:The Customer Research Specialist is responsible for gathering, analyzing, and...


  • Delhi, Delhi, India SITA Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    WELCOME TO SITAWe're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique...


  • Delhi, Delhi, India SITA Switzerland Sarl Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with...


  • Delhi, Delhi, India FARO Technologies Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.   We work with the largest...


  • Delhi, Delhi, India FARO Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.We work with the largest companies on the...