Customer Service Specialist

3 days ago

Delhi, Delhi, India Abhidi Solution Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Company Overview:

We are a leading IT staffing agency dedicated to providing exceptional talent solutions to our clients. Our mission is to match top-tier IT professionals with organizations seeking to optimize their technological capabilities. As we continue to expand our reach and enhance our service offerings, we are seeking a dynamic Client Services Specialist to join our team. Position Overview: As a Client Services Specialist, you will play a pivotal role in driving business growth by acquiring new clients, nurturing existing relationships, and strategically expanding our market presence. Your responsibilities will encompass identifying key personnel within multinational corporations, fostering strong relationships, expanding our client network, and exploring new markets and opportunities. This role requires a solution oriented mind-set, exceptional strategic thinking, and a passion for delivering results.

Key Responsibilities:

  •  Actively prospect and generate new leads to expand the client base within the IT industry.
  •  Develop and maintain strong relationships with key decision-makers at client organizations, particularly within large multinational corporations.
  •  Cultivate and nurture relationships with clients to deepen engagement and expand our footprint within their organizations.
  •  Expand network with clients to increase our market presence and drive business growth.
  •  Develop innovative solutions to address client needs and challenges effectively.
  •  Act at a strategic level to explore new markets, industries, and opportunities for business expansion.
  •  Collaborate with internal teams to leverage resources and capabilities to meet client demands effectively.
  •  Utilize market research and analysis to identify trends and adapt sales strategies accordingly.
  •  Prepare and deliver compelling presentations and proposals to prospective clients.
  •  Drive revenue growth through upselling and cross-selling additional services.
  •  Stay abreast of industry trends and competitor activities to inform sales strategies.
  •  Conduct regular client meetings to assess satisfaction levels and identify areas for improvement.
  •  Utilize CRM systems to track sales activities, manage leads, and forecast revenue.

Qualifications:

  •  Bachelor's degree in Business Administration, Marketing, or related field.
  •  2-5 years of experience in a customer-facing role, with a proven track record of exceeding sales targets.
  •  Previous experience in the IT staffing industry is highly desirable.
  •  Strong negotiation and persuasion skills with the ability to influence decision-makers.
  •  Excellent communication skills, both verbal and written, with a customer-centric approach.
  •  Strategic thinker with the ability to develop and execute effective sales plans.
  •  Solution-oriented mind-set with a proactive approach to problem-solving.
  •  Proficiency in CRM software and Microsoft Office Suite.

Benefits:

  •  Competitive salary and commission structure.
  •  Comprehensive health benefits package.
  •  Opportunities for career advancement and professional development.
  •  Collaborative and supportive team environment.
  •  Work-life balance initiatives.

If you are a results-driven professional with a passion for sales, client service, and strategic thinking, we invite you to join our team and make a meaningful impact in the IT staffing industry. Apply now to embark on an exciting career journey with us

  • Customer Service Specialist

    1 week ago

    Delhi, Delhi, India Devloit Full time ₹ 18,00,000 - ₹ 30,00,000 per year

    Position: Customer Service, Advisor ILocation – Cyberjaya, Selangor, MalaysiaBusiness Hours: Rotating shift 7am-10:30pm (8 hours working/1 hour lunch /30mins Break time)Business days: Monday – Sunday (5 working days/2 days off)Language: Japanese only with N1 certificate"Candidate needs to relocate Malaysia"Job Profile SummaryWe are seeking a...

  • Customer Service Specialist – SCG India

    1 week ago

    New Delhi, Delhi, India, Delhi SCG Full time

    About SCG in IndiaSCG, Southeast Asia’s most established industrial conglomerate, is expanding in India with a focus on sustainable building materials, innovative construction solutions, and advanced supply-chain capabilities—backed by more than a century of leadership in cement, building materials, packaging, and chemicals.Sustainable product...

  • Services Specialist

    5 days ago

    Delhi, Delhi, India GE Vernova Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Description SummaryBased at GE Power Conversion Chennai site the Services Specialist role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. You will be able to leverage your technical knowledge to directly support customer through commissioning, maintaining, servicing of Power...

  • International Customer Service

    3 days ago

    Delhi, Delhi, India Aimlay Pvt Ltd ( Recruitment ) Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Lead Verification Specialist / Lead Verifier II LRDCompany: Aimlay Pvt. Ltd. )Location: Rohini, Sector 10, DelhiEmployment Type: Full-TimeTimings : 9:30 PM to 6:30 AMWorking Days : Monday to SaturdayAbout Aimlay Pvt. Ltd.:Aimlay is a premier educational counseling firm with over 15 years of experience, dedicated tohelping working professionals achieve their...

  • Customer Success Specialist

    5 days ago

    Delhi, Delhi, India Raptor Supplies Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Designation - Customer Success SpecialistShift Timings- 12:00PM-9:00PM, 9:00AM to 6:00PM4:30AM to 12:30PMLOCATION:Lower Ground Floor, A & M Supplies India Private Limited, A-41, Block B, Mohan Cooperative Industrial Estate, Saidabad, New Delhi, Delhi 110044Job Description:Customer Success Specialist We are looking for a professional who has:Ability to...

  • Customer Relations Specialist

    7 days ago

    Delhi, Delhi, India HRanker Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Relations Specialist (B2B)Location: Gurugram (Work from Office)Working Days: Monday to FridayWorking Hours: 10:00 AM to 7:00 PMExperience Required: 1–3 years (Must have B2B Sales/Client Management experience)Industry: EdTech / SaaSAbout the Role:We are looking for a proactive and customer-focused Customer Relations Executive who has...

  • Customer Success Specialist

    1 week ago

    Delhi, Delhi, India Lynkit Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title -Customer Success SpecialistLocation: New Delhi, Okhla, Phase 1Job Type: Full-time, On-site - Rotational Shifts Work Schedule: Rotational ShiftsIndustry: Electronics / Product-Based Company -PreferenceExperience: Minimum 2 years of experienceWe are hiring a Customer Success Specialist with a strong technical background and a customer-first...

  • Customer Experience Specialist

    7 days ago

    Delhi, Delhi, India Agoda Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...

  • Customer Experience Specialist

    1 week ago

    Delhi, Delhi, India Farida Gupta Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionFarida Gupta is dedicated to preserving traditional crafts and techniques such as dyeing, weaving, printing, and hand embroidery by designing contemporary wear garments. By utilizing natural materials and indigenous skills, we infuse modern aesthetics into our products. Our fabrics are sourced from key artisan centers across India,...

  • Recipient Services Specialist

    2 weeks ago

    Delhi, Delhi, India Cochlear Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer...