Senior Application Support Specialist
2 months ago
Technical Skills :
- Experience : 5+ years in application support with expertise in L1 and L2 support roles.
- SQL Skills : Proficiency in SQL for troubleshooting, query writing, and data analysis.
- AWS Cloud : Hands-on experience with AWS cloud services for application support.
- Communication : Strong verbal and written communication skills for interacting with technical and non-technical users.
- Problem-Solving : Strong analytical skills with a focus on diagnosing and resolving complex issues.
- Time Zone : Availability to work in the Eastern Standard Time (EST) zone.
Key Responsibilities :
- L1 & L2 Application Support : Provide first and second-level support, troubleshooting application issues, and escalating as necessary.
- Customer Engagement : Collaborate with internal users to understand issues and ensure timely resolutions.
- Application Monitoring : Monitor and maintain application performance, proactively addressing potential issues.
- Incident Management : Log and manage incidents using a ticketing system, ensuring resolution within SLA timelines.
- SQL Query Support : Use SQL queries to troubleshoot and resolve application issues, and assist with data extraction for reporting.
- AWS Cloud Support : Provide support for applications hosted on AWS, ensuring optimal performance and resolving cloud-related issues.
- Collaboration : Work with cross-functional teams to resolve complex issues and contribute to process improvements.
- Documentation : Maintain and update support documentation, runbooks, and knowledge base articles.
-
Application Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India FIS Full timeAbout the Role:FIS is seeking a skilled Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical support activities for a software production processing environment.Key Responsibilities:Installs, maintains and supports application/source code and/or its components and subsystems...
-
Application Support Specialist
1 month ago
Chennai, Tamil Nadu, India Virtusa Full timeJob Title: Application Support SpecialistJob Summary: We are seeking an experienced Application Support Specialist to join our team at Virtusa. As a member of our release team, you will be responsible for handling multiple activities related to quarterly project releases and off releases, coordinating with multiple vendors to smoothly complete the project...
-
Senior Application Production Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India AT&T Full timeAbout the JobThe Application and Production Support Specialist will be responsible for providing 24/7 Problem/Incident Management, functional triage, customer impact assessments, and Major Launch Event Support for Consumer Account Management, Support websites and mobile apps.This role will also involve the establishment of an Operations intake model for...
-
Application Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India Virtusa Full timeJob Title: Application Support SpecialistAbout the Role:As an experienced Application Support Engineer working for Virtusa, you will serve as a member of the release team handling multiple activities related to quarterly project releases and off releases. Your primary responsibility will be to coordinate with multiple vendors to smoothly complete the project...
-
Senior Application Packaging Specialist
4 weeks ago
Chennai, Tamil Nadu, India @ Six Sigma Full timeJob DetailsJob Title: Senior Application Packaging SpecialistAt @ Six Sigma, we are seeking a skilled Senior Application Packaging Specialist to join our team. This role involves designing, implementing, and maintaining application packaging solutions that meet our business needs.Key Responsibilities:Design and develop application packaging solutions using...
-
Senior Application Specialist
1 month ago
Chennai, Tamil Nadu, India Danaher Full timeAt Danaher, we're committed to advancing healthcare and patient outcomes through innovative diagnostic solutions. As a Senior Application Specialist, you'll play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide on-site application training to clientsPerform on-site instruments and product...
-
Application Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India Teamware Solutions ( A division of Quantum Leap Co Full timeJob SummaryWe are seeking a skilled Application Support Specialist to join our team at Teamware Solutions (A division of Quantum Leap Co). This role involves providing technical assistance and troubleshooting to ensure the smooth operation of our applications.Key ResponsibilitiesRespond promptly to technical issues and troubleshoot problems to ensure minimal...
-
Senior IT Support Specialist
4 days ago
Chennai, Tamil Nadu, India @ Six Sigma Full timeCompany Overview @ Six Sigma is a forward-thinking organization that seeks to hire an experienced Senior IT Support Specialist to join our team. With a focus on delivering exceptional technical support, this role plays a crucial part in ensuring seamless operations. Job Details Job Title: Senior IT Support SpecialistJob Level: Executive -...
-
Senior IT Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full timeJob OverviewNTT DATA is a leading technology services provider, renowned for its technical excellence and innovation. As a Senior IT Support Specialist, you will play a critical role in delivering exceptional technical support to our clients.
-
Chennai, Tamil Nadu, India TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands.The People First culture at TaskUs has enabled us to expand our workforce to approximately 47,700 employees globally. We have a...
-
Senior Android Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India Overture Rede Full timeJob OverviewOverture Rede seeks an experienced Senior Android Support Specialist to join our team. As a key member of our support team, you will be responsible for addressing customer concerns, providing information on IVY's product features, and assisting customers with their needs when they report problems or product defects.Key Responsibilities- Address...
-
Senior Infrastructure Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India Virtusa Full timeSenior Infrastructure Support SpecialistWe are seeking an experienced Senior Infrastructure Support Specialist to join our team at Virtusa.The ideal candidate will have strong problem-solving skills and be comfortable working in a fast-paced environment with rotational shifts from 6 AM IST to 11 PM IST.Responsibilities include ITRS configuration, setup, and...
-
Senior Quality Assurance Specialist
2 weeks ago
Chennai, Tamil Nadu, India Industrial Support Services Full time**Job Overview**We are seeking an experienced Senior Quality Assurance Specialist to join our team at Industrial Support Services in Thirumudivakkam, Tamil Nadu, India.The successful candidate will have a strong understanding of quality control principles and practices, with 1-3 years of experience as a Quality Inspector or in a similar role.**Key...
-
Chennai, Tamil Nadu, India TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services and next-generation customer experience to innovative companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure. Our services cater to the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, and...
-
Mobile Application Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India Overture Rede Full timeJob DescriptionOverture Rede seeks a highly skilled Mobile Application Support Specialist to join our team. As an Android (L3) Support member, you will be responsible for addressing customer concerns, providing information on IVY's product features, and assisting with needs related to reported problems or product defects.The ideal candidate will have at...
-
Senior Interior Design Specialist
3 weeks ago
Chennai, Tamil Nadu, India Industrial Support Services Full timeJob OverviewWe are seeking a skilled Senior Interior Design Specialist to design and create functional, aesthetically pleasing, and practical spaces for our clients. This is a mid-level position requiring 4 to 6 years of experience in Residential interior design.ResponsibilitiesCollaborate with clients to determine their needs, preferences, and budget for...
-
Senior Desktop Support Specialist
2 days ago
Chennai, Tamil Nadu, India Gloposnet Systems Private Limited Full timeAbout the RoleWe are seeking a highly skilled Senior Desktop Support Specialist to join our team at Gloposnet Systems Private Limited in Madipakkam, Chennai. This is a full-time position suitable for experienced professionals with a strong background in desktop application support and technical troubleshooting.ResponsibilitiesProvide exceptional first-level...
-
Senior UI Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India SIX Payment Services Full timeSenior UI Support SpecialistWe are seeking a highly skilled Senior UI Support Specialist to join our team at Worldline. As a key member of our support team, you will be responsible for ensuring the smooth transition of our user interface layer from the project phase into support.Key ResponsibilitiesTransition knowledge about the user interface layer from the...
-
Application Support Specialist
1 month ago
Chennai, Tamil Nadu, India FIS Full timeJob Summary:FIS is seeking a highly motivated and experienced Application Support Specialist to join our team. As a key member of our technology support team, you will be responsible for implementing, maintaining, and supporting applications software delivered on time and within budget.About the Role:As an Application Support Specialist, you will work...
-
HR Support Specialist
1 month ago
Chennai, Tamil Nadu, India SA Technologies Full timeJob Title: HR Support SpecialistJob Summary:SA Technologies is seeking a skilled HR Support Specialist to join our team in Chennai. As an HR Support Specialist, you will be responsible for various tasks related to recruitment, including job postings, resume reviews, and data management.Key Responsibilities:• Utilize job boards for sourcing candidates•...